如果您的是透過我們的官網malaysiaairlines.com預訂的,則可以在此處進行檢索以更改您的行程。 如果您是通過旅行社預訂的,請聯繫您的旅行社。
欲了解最新的“靈活更改,出行無憂”的無限次免費更改機票的政策,請點擊此處。
我們很重視您的隱私,提醒您:相同訂位記錄中的其他旅客可能有機會看到您的某些個資,為保障您的隱私,請使用您的姓氏和6位字元的預訂代碼檢視您的訂位記錄。
如果您在48小時前購買了馬航的機票,請在此輸入您的詳細信息:
確認是否可購買您的相鄰空位
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開放網路辦理登機手續的時間為班機起飛前48小時至90分鐘。
欲為飛螢航空Firefly承運航班辦理網路報到,請登錄網站www.fireflyz.com.my
顯示時間為出發/到達城市的當地時間。 表訂時間有可能更改而未及提前通知; 班機狀態可能無法顯示所有加開的或可能的航班。
航班號請使用4位數字格式。例如:對於MH1,輸入0001
搜尋結果
時限班機號碼 | 狀態 | 離開 | 到達 |
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Last Updated:
Contact Details
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Malaysia Airlines Global Contact Centre
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Locate Us
Kuala Lumpur International Airport
Ticket Office Level 5 (Departure Level), Main Terminal Building, Kuala Lumpur International Airport, Sepang, Selangor
KLIA Office -
WELCOME to the MH Self Service Portal (MH SSP)
Our customers are very important to us here at Malaysia Airlines. In our efforts to provide you with a more seamless journey, several enhanced self-service options have been added, via our MH Self-Service Portal (MH SSP).
You can now manage all your travel needs and requests at your convenience, by accessing a single platform.
What’s more is that it’s fast, easy and safe!
All you need to do is click here and we will take you right to MH SSP.
Email
Phone: 603-8787 6666
Email: [email protected]
Our customer service is open at the following times (Malaysia Time) :
Monday to Friday : 9.30am – 5.30pm
Saturday, Sunday and Public Holidays (in Malaysia) : Closed
Government Sales Department
4th floor, West Wing,
Administration Building, Southern Support Zone,
Kuala Lumpur International Airport, 64000 Sepang
MHbiz PRO
A self-managed booking portal that allows you to track your company's business travel bookings and earn rewards.
For more information about the program, visit our MHbiz Travel page on our website at malaysiaairlines.com
If you are a MHbiz PRO partner, you may contact our MHbiz PRO portal admin via the MHbiz PRO Hospitality Desk for portal assistance.
MHbiz PLUS
Tailored exclusively for companies with a large volume of travel that prefer to have their corporate bookings managed by appointed Travel Management Companies.
For more information or assistance please contact our Corporate Relationship Manager by submitting this form. Our local Corporate Relationship Manager will be in-touch with you soon.
For Existing Clients :
- Pertaining to Contract : You may contact your Malaysia Airlines Corporate Relationship Manager for more information
- Ticketing Support : Please refer to the same agent that issued the ticket
MHbiz EVENTS
Whether it's Meetings, Incentives, Conferences or Exhibitions (M.I.C.E), we'll work with you to ensure your business event gets the best experience and exposure it deserves.
For more information or assistance, please submit your details here and our event representative will contact you soon.
Ground Handling Management Department
Fax
+603 8777 5316
Email
For queries on Ground Handling services for foreign carrier at Malaysia stations, please drop a mail to [email protected]
Malaysia Airlines Academy
2 Jalan SS7/13
Kelana Jaya
47301 Petaling Jaya
Selangor Darul Ehsan
Malaysia
Phone
+603 7863 7500
Fax
+603 7804 3144
Email
[email protected]
For media related enquiries only, please email:
If you have enquiries about Malaysia Airlines' products and services, kindly contact our 24-hour call centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).
oneworld Press Room
For the latest news about oneworld and its member airlines, please click here.
Flight Simulator Sales & Marketing
Malaysia Airlines
Simulator Building Complex A-AA0202
Sultan Abdul Aziz Shah Airport
47200 Subang
Selangor Darul Ehsan
Malaysia
Phone
+603 7840 2663
+603 7840 4369
Fax
+603 7847 3903
Email
[email protected]
Our customers’ compliments and complaints are handled by our Customer Relations team and they are reachable via our online feedback form at https://www.malaysiaairlines.com/hk/zh_HK/help/contact-us.html
If you live in a country within the EU, an Online Dispute Resolution platform has been set up by the European Commission which provides easy access to alternative dispute resolution (“ADR”). You can find out more about the Online Dispute Resolution service at http://ec.europa.eu/consumers/odr/.
Please note however that Malaysia Airlines is not currently subscribed to an approved ADR scheme therefore neither the ODR platform nor any approved ADR providers will be able to accept your complaint.
Alternatively, you may log your complaint with the CAA’s Passenger Advice and Complaints team (PACT) by completing the online complaint form via the CAA website:
We would like to assure our customers that Malaysia Airlines Berhad and our appointed Ground Handling Agents will make our best effort to handle and care for our passengers checked in baggage in the best way possible.
However, we do not assume liability for normal wear and tear of baggage. This includes (among others):
- Cuts, scratches, scuffs, dents and marks that may occur despite careful handling
- Damage to, or loss of, protruding parts of the baggage including straps, pockets, pull handles, hanger hooks, wheels, external locks, security straps, zipper tabs or other parts attached to the baggage
- Unsuitably-packed luggage (e.g.: over-packed and/or overweight)
- Baggage accepted under the conditions of the Limited Release Tag including items retrieved or confiscated by the airport authorities or security personnel
Our liabilities for lost and damaged baggage are based on the depreciated value of the baggage and are limited to the actual losses suffered by you.
Malaysia Airlines Berhad is not liable for any damage that results from the inherent defects or characteristics of the item in question, quality or size of the baggage.
Please refer to our General Conditions of Carriage or head in to any Malaysia Airlines Berhad counter for more info.
商業服務
Highlights & News
� Malaysia Airlines Berhad Reg. No. 201401040794 (1116944-X)