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Government Travel

 

Malaysia Airlines provides the service to oversee and ensure that all official travel of the Government of Malaysia (GOM) on WPUA/WPM is smooth and in accordance with the directive from Ministry of Finance and Prime Minister’s Office. We coordinate between GOM and travel agents on WPUA/WPM policies. We are here to advise on any travel related enquiries.

 

 

 

Frequently Asked Questions

Enjoy a special discount for government officials on official duty.

Available on selected promotions.

We offer special fares for group movement.

  • For Business Suite, Business Class and also for group movement.
  • For Economy Class Counter B17 (KLIA only).

Government officers can convert regular Enrich card to GOM Enrich card for free. Kindly email [email protected]

  • 55kgs – Business Suite
  • 50kgs – Business Class
  • 40kgs – Economy Class

Your gateway to over 900 destinations and access to 600 lounges.

  • Online
  • Mobile check-in
  • Telephone check-in for Business Suite and Business Class
  • City check-in at KL Sentral
  • Fast kiosk & MH kiosk check-in

Free In-flight meals and special orders:

  • 25 menus for Chef-on-Call
  • Fine dining for Business Suite and Business class
  • 20 special meals to suit your diet
  • Skysnacks for long haul flights
  • Selection of movies, TV shows & chart topping music
  • For Business Suite, Business Class, Enrich Gold and Enrich Platinum Travellers.
  • Also available for Economy Class Travellers.

Ticket refunds can be processed online through the MHGOM Portal. For tickets issued before June 2021 kindly email [email protected] for refund.

Invoices can be retrieved online through MHGOM Portal.

Domestic

No show fee RM50 + SST

Change of date: No Charges but subject to same class availability

Reissuance fee No Charges

Refund Fee for EYCL : Tickets issued after Feb 2021 – No charges 

Refund Fee for Business Class : Refund fee applies

 

International

No show fee RM150

Change of date: No Charges but subject to same class availability

Reissuance fee No Charges

Refund Fee for Economy Class ticket issued after Feb 2021 – No charges 

Refund Fee for YIFMH fare : Refund fee applies

Refund Fee for Business Class : Refund fee applies

Please note that bassinet seats are not available in Business Suite cabin. In case you want to proceed with your booking, please click "Continue"