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Malaysia Airlines launches Takaful travel protection product

  • Malaysia Airlines Berhad is the first airline in Malaysia to offer passengers a Takaful travel protection product
  • MHinsure Travel Takaful is available to all Muslim and non-Muslim customers
  • Malaysia Airlines customers will be able to purchase their Takaful protection concurrently with their ticket


KLIA, 12 March 2018: Malaysia Airlines, Etiqa and Cover-More have today announced the launch of MHinsure Travel Takaful, the first Takaful travel protection product in Malaysia to be offered by an airline.

Malaysia Airlines customers will be able to purchase their Takaful protection concurrently with their ticket. The Takaful protection plan is underwritten by Etiqa, the No. 1 general insurance and Takaful company in Malaysia with assistance services provided by Cover-More, a specialist integrated insurance and medical assistance provider.

Izham Ismail, Malaysia Airlines’ Group Chief Executive Officer said: “There is currently a high demand for Takaful protection products from international travellers, so we are excited to launch a comprehensive product that complies with Shariah law and at the same time offers our Muslim and non-Muslim customers comprehensive Takaful travel protection with outstanding assistance services.

“MHinsure Travel Takaful will offer travellers the same benefits of traditional travel insurance products with two additional benefits for Badal Hajj and Ihsarr, which cater for the Islamic pilgrimage.”

According to Kamaludin Ahmad, Chief Executive Officer of Etiqa Group, the partnership with Malaysia Airlines which began in 2008, has elevated the business to a new level. He said, “The continued strategic alliance will further expand Etiqa’s global brand presence by leveraging on certain destinations served by Malaysia Airlines or its codeshare partners as well as Cover-More’s global network."

Mark Fuller, Cover-More Global Director of Aviation commented: “The launch of MHinsure Takaful, together with our valued partners Malaysia Airlines Berhad and Etiqa, is the latest advance in our longstanding relationship. Together, we successfully launched travel insurance to Malaysia Airlines customers in 2012 and now we can provide our global medical assistance services to travellers who want the protection of a comprehensive Takaful product. We are very happy to support Malaysia Airlines be the first airline in Malaysia to offer travellers Takaful protection.”

MHinsure Travel Takaful is now available via the integrated Malaysia Airlines’ booking path and also at or

Malaysia Airlines, Etiqa and Cover-More’s association commenced in 2012 when the three companies developed a tri-partite relationship to offer conventional travel insurance policies to Malaysia Airlines passengers through the airline online ticket sales path.

The MHinsure Travel Takaful Product Disclosure Statement (PDS) is available here;




For more information contact:

Angela Cross, Pilot PR +61 412 929 397 or [email protected]


About Malaysia Airlines

Malaysia Airlines is the national carrier of Malaysia, offering the best way to fly to, from and around Malaysia. Malaysia Airlines carries 40,000 guests daily on memorable journeys inspired by Malaysia's diverse richness. Malaysia Airlines embodies the incredible diversity of Malaysia, capturing its rich traditions, cultures, cuisines and warm hospitality on board, while opening up more of Malaysia's destinations than any other airline. Since September 2015, the airline has been owned and operated by Malaysia Airlines Berhad. Via its alliance with oneworld®, Malaysia Airlines offers superior connectivity with seamless journeys to 1,000 destinations across 150 plus countries, and access to over 650 airport lounges worldwide. Up to 90 destinations will be serviced across Asia, Africa, the Americas and the Middle East via a new codeshare partnership with Emirates, signed in early 2016.


About Etiqa

Today, Etiqa is a true multi-channel distributor of Insurance and Takaful products via its 10,000 agency force, 24 Insurance and Takaful branches, more than 350 Maybank branches, ATMs and other third-party banks, providing full accessibility and total convenience to customers in Malaysia. Regionally, we have expanded our wings and set up base in Singapore, the Philippines and also Indonesia.


About Cover-More Group

Cover-More Group is a global specialist and integrated travel insurance, medical assistance and employee assistance provider. Cover-More is the leading provider of travel insurance in Australia and operates in 13 other countries including the UK, New Zealand, China, India and the USA where the group owns Travelex Insurance Services. Cover-More has diversified distribution across retail travel, aviation, financial institutions and direct. The group was acquired by Zurich Insurance Group in April 2017.


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