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Register Find out moreIf your booking was made through malaysiaairlines.com, you may retrieve it here to make any changes to your itinerary. If your booking was made through a travel agent, you may edit your contact information and/or add services to your booking here. However, please contact your travel agency for changes to your itinerary. Note, booking can be retrieved up to 48 hours from the last leg of the journey.
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Government Travel
Malaysia Airlines provides the service to oversee and ensure that all official travel of the Government of Malaysia (GOM) on WPUA/WPM is smooth and in accordance with the directive from Ministry of Finance and Prime Minister’s Office. We coordinate between GOM and travel agents on WPUA/WPM policies. We are here to advise on any travel related enquiries.
Frequently Asked Questions
Enjoy a special discount for government officials on official duty.
Available on selected promotions.
We offer special fares for group movement.
- For Business Suite, Business Class and also for group movement.
- For Economy Class Counter B17 (KLIA only).
Government officers can convert regular Enrich card to GOM Enrich card for free. Kindly email [email protected]
- 55kgs – Business Suite
- 50kgs – Business Class
- 40kgs – Economy Class
Your gateway to over 900 destinations and access to 600 lounges.
- Online
- Mobile check-in
- Telephone check-in for Business Suite and Business Class
- City check-in at KL Sentral
- Fast kiosk & MH kiosk check-in
Free In-flight meals and special orders:
- 25 menus for Chef-on-Call
- Fine dining for Business Suite and Business class
- 20 special meals to suit your diet
- Skysnacks for long haul flights
- Selection of movies, TV shows & chart topping music
- For Business Suite, Business Class, Enrich Gold and Enrich Platinum Travellers.
- Also available for Economy Class Travellers.
Ticket refunds can be processed online through the MHGOM Portal. For tickets issued before June 2021 kindly email [email protected] for refund.
Invoices can be retrieved online through MHGOM Portal.
Domestic
No show fee RM50 + SST
Change of date: No Charges but subject to same class availability
Reissuance fee No Charges
Refund Fee for EYCL : Tickets issued after Feb 2021 – No charges
Refund Fee for Business Class : Refund fee applies
International
No show fee RM150
Change of date: No Charges but subject to same class availability
Reissuance fee No Charges
Refund Fee for Economy Class ticket issued after Feb 2021 – No charges
Refund Fee for YIFMH fare : Refund fee applies
Refund Fee for Business Class : Refund fee applies
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Commercial Services
� Malaysia Airlines Berhad Reg. No. 201401040794 (1116944-X)
� Malaysia Airlines Berhad Reg. No. 201401040794 (1116944-X)