MANAGE YOUR ENRICH ACCOUNT
Enrich Miles come with a degree of flexibility. Find out what you can do to make the most of your miles.
If you have miles expiring, extend your miles for 12 months from the month they are set to expire via Malaysia Airlines Call Centre or by visiting your nearest Malaysia Airlines ticket office. A rate of MYR0.02 per mile and an administration fee of MYR40 will be charged for every transaction.*
Transferring your miles to your family and friends as a gift. You may transfer up to 50,000 miles to an individual member via Malaysia Airlines Call Centre or by visiting your nearest Malaysia Airlines ticket office. A rate of MYR 0.04 per mile and an administration fee of MYR40 will be charged for every transaction.
Enrich Miles missing from your statement? Worry not. You may claim for missing Enrich Miles on Malaysia Airlines through Enrich Online via the “Claim Missing Miles” function.
All you need to do is select the function and fill in a simple form to claim your missing Enrich Miles.
When you encounter an emergency while travelling abroad or just need some help with something at home, the assistance programme for Enrich Platinum and Gold members is just a call away anytime, anywhere. Find out more
*These online services are temporarily unavailable on Enrich Online until further notice.
For more information, please contact Malaysia Airlines Call Centre at 1-300-88-3000 (within Malaysia) or +603-5562 6330 (outside Malaysia) or Malaysia Airlines Ticket Offices, or visit www.malaysiaairlines.com