How To Redeem

Non-flight redemption

Did you know that you are not limited to redeeming your Enrich Miles for award flights? You can also use them for shopping, excess baggage payment, access to the Golden Lounge and even a flight simulator experience.

non-flight-redemption table

*Notes for Golden Lounge Vouchers

  • Members may redeem online and vouchers will be sent via email.
  • Vouchers are lounge-specific and non-transferable (may not be used at lounges other than the ones specified on the voucher).
  • Valid only at the following Golden Lounges:
    - KLIA domestic, regional and satalite
    - Penang, Kuching, Kota Kinabalu (domestic and international)
    - Singapore, Sydney, Melbourne, Perth and London
  • Not valid at third party lounges.
  • Domestic vouchers may be used for lounges in Kuala Lumpur, Penang, Kuching and Kota Kinabalu.
  • International vouchers issued for Australia may be used in Sydney, Melbourne or Perth on specified routes. For other destinations, vouchers may only be used at locations stated on the international vouchers, which cannot be changed or redesignated.