Discover oneworld Alliance Travel Benefits

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Be connected We are proud to be part of the oneworld Alliance , an extensive global network of airlines which covers over 900 destinations across 170 territories. Together with our partner airlines, we can fly you anywhere you need to be, while consistently delivering the highest level of service and convenience every step of the way. When you fly with oneworld, you will enjoy an array of special privileges and travel benefits — including the ability to earn and redeem travel miles on all oneworld member airlines. As a oneworld traveller, you will also be able to access up to 620 premium airport lounges around the world.

Be connected We are proud to be part of the oneworld Alliance , an extensive oneworld global network of airlines which covers over 900 destinations across 170 territories. Together with our partner airlines, we can fly you anywhere you need to be, while consistently delivering the highest level of service and convenience every step of the way. When you fly with oneworld, you will enjoy an array of special privileges and travel benefits — including the ability to earn and redeem travel miles on all oneworld member airlines. As a oneworld traveller, you will also be able to access up to 620 premium airport lounges around the world.

Enjoy privileges across the oneworld Alliance. As a oneworld frequent flyer, your Priority tier will be recognised by all oneworld member airlines across the globe. Travel with oneworld and you will have access to our range of exclusive member benefits – regardless of the cabin class you fly in.

If you are a oneworld Priority traveller in the Emerald or Sapphire tier; or travelling in a First or Business Class cabin with any oneworld member airline; you will be able to access up to 620 airport lounges around the world. Get work done, stay connected, or simply unwind in an elegant and comfortable setting before take-off. Note: To be eligible, you must be departing on a flight that is both marketed and operated by a oneworld member airline. Some lounges may get busy at peak times, and access to them may be restricted as a result. A non-affiliated third party may operate some lounges on behalf of an individual airline. Access to some lounges operated by third parties on behalf of oneworld member airlines may be restricted at times. Arrival lounges are excluded. Spa and pre-flight dining facilities are excluded. British Airways Concorde lounges are excluded. We offer access to over 620 airport lounges across the globe: Find one at your next destination

Enjoy exclusive access to premium airport lounges around the world. oneworld Emerald or Sapphire members will be able to access any lounge offered by any oneworld airline when departing on any flight marketed and operated by any oneworld member airline, regardless of their cabin class. Enrich Platinum (oneworld Emerald) tier members can use First Class, Business Class, or frequent flyer lounges. Enrich Gold (oneworld Sapphire) tier members are welcome in Business Class* or frequent flyer lounges. *Does not include Qantas Domestic Business Class Lounges. Emerald and Sapphire members may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld member airline. In order to access a lounge, you must show your boarding pass and frequent flyer membership card that displays your oneworld Emerald or Sapphire tier status. The following exceptions apply: American Airlines and Qantas offer programmes enabling customers to pay to gain access to their lounges. These programmes are not part of the oneworld agreement, and members of these programmes are not entitled to access lounges under the oneworld agreement. American Airlines AAdvantage® members, regardless of their tier status or class of travel, cannot access American Airlines lounges when travelling solely on North American flights within or between the U.S., Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean. For more information, visit American Airlines . Qantas Frequent Flyer Gold members, regardless of their oneworld tier status, cannot access Qantas Domestic Business Lounges. Access to the Golden Lounge at Kota Kinabalu International Airport is not available for Emerald and Sapphire cardholders.

Unlock a wider world of privileges and access. When you fly First Class and Business Class with any oneworld member airline, you will be able to utilise more airport lounges globally for your comfort and convenience. First or Business Class passengers can enter the equivalent class of lounge regardless of their frequent flyer status. First Class passengers may use a Business Class or frequent flyer lounge if a First Class lounge is not available. First Class passengers may invite one guest to join them in the lounge. The guest must also be travelling on a flight operated and marketed by a oneworld member airline. Connecting between oneworld marketed and operated flights: First and Business Class customers connecting on the same day of travel, or before 6am the following day, can access the lounge when travelling between an international long haul* and an international short haul or domestic flight – and vice versa. (*A oneworld international long-haul flight is defined as an international flight marketed and operated by any oneworld carrier with a scheduled flight time longer than 5 hours.) Lounge access will be determined on the international long haul ticketed flight (either First or Business Class) regardless of the ticketed class of travel on the international short-haul or domestic flight. Please be prepared to show the boarding pass or itinerary which indicates you are flying in First or Business Class on the international long-haul flight, in order to access the lounge before your international short-haul or domestic flight. The following exceptions apply: First and Business Class customers who do not hold Emerald or Sapphire tier status are not eligible to access American Airlines lounges when travelling on solely domestic flights within the U.S. or between the U.S. and Canada, Mexico (except Mexico City), the Bahamas, Bermuda and the Caribbean – other than the exceptions stated below. Customers travelling in First or Business Class on U.S. transcontinental flights between JFK-LAX, JFK-SFO and MIA-LAX (and vice versa) are eligible for lounge access.

We recognise that your time is valuable and we want to make your journey as relaxed as possible. At selected airports, we offer the benefit of a “Fast Track” or “Priority Lane” during airport security checks so you can gain quick and easy access to over 620 oneworld lounges. This service is available to oneworld Emerald frequent flyers (including members), regardless of your cabin class. Do note that due to restrictions or local agreements with Security Fast Track facility operators, not all oneworld carriers are currently able to extend this benefit to all Emerald tier travellers.

Get the assistance you need for a seamless journey.

Connecting between airlines at unfamiliar airports can be stressful, especially if your flight is delayed. Malaysia Airlines and the oneworld Alliance recognise the impact that delays and missed connections can make on your plans. This is why we have partnered with other oneworld member airlines to form teams of connection experts: oneworld Global Support . At selected airports across our network, teams are proactively monitoring connecting flights. Whenever possible, they will personally meet and assist you in the event of any connectivity issues. oneworld Global Support teams work effectively to facilitate the usage of dedicated fast-track lanes through immigration or security to help you transit quickly. They also work to facilitate smooth baggage transfers at your end destination. If you miss your connecting flight, the oneworld Global Support team will provide you with updated travel information, a new boarding pass and, where necessary, assistance with overnight accommodations. oneworld Global Support is currently available at London Heathrow, Madrid-Barajas, New York JFK, Miami, Dallas/Fort Worth, Chicago O’Hare, Los Angeles, Tokyo Narita, and Hong Kong. This service is offered at the airports mentioned above whenever possible, subject to operational constraints.

Our aim is to provide you with unparalleled service, support, and care every time you travel within our extensive oneworld Alliance network. We will render any assistance within our power to provide you with a smooth travel experience when you travel with any of oneworld member airline – including expediting your check-in process, guiding you to the right lounge and ensuring your baggage is sent correctly to your end destination. oneworld transfer counters and service desks are located at key airports around the world. Simply find the clearly marked oneworld logo and rest assured that you’re in safe, capable and caring hands.

Find the locations of all oneworld service desks, transfer counters, and ground transport zones at airports across the oneworld Alliance with our Lounge Search tool .

Round The World tickets: Multi-city flights with the oneworld Alliance Encompassing up to 900 destinations across 170 territories, oneworld Alliance’s Round The World tickets make it easier for you to explore multiple locations on just one fare. Choose between 3 Round the World journeys: oneworld Explorer – a straightforward continent-based fare. Global Explorer – a more versatile distance-based fare. Circle Pacific Explorer – a multi-continent fare.

Round The World tickets: Multi-city flights with the oneworld Alliance. Encompassing up to 900 destinations across 170 territories, oneworld Alliance’s Round The World travel tickets make it easier for you to explore multiple locations on just one fare. Choose between 3 Round the World journeys: oneworld Explorer – a straightforward continent-based fare. Global Explorer – a more versatile distance-based fare. Circle Pacific Explorer – a multi-continent fare.

Representing outstanding choice, convenience, and value, your oneworld Explorer fare is based on the number of oneworld continents you choose to visit or pass through: Europe/Middle East, which includes Algeria, Armenia, Azerbaijan, Egypt, Georgia, Libya, Moldova, Morocco, Sudan, Tunisia, and Yemen. Africa, excluding the countries listed above. Asia, which includes the Indian subcontinent, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, and Uzbekistan, but excluding the countries named above. Australia, New Zealand and the Southwest Pacific. North America, which includes the Caribbean, Central America, and Panama. South America.

Learn more about oneworld Explorer

You must travel to a minimum of 3 oneworld continents, in a continuously westward or eastward direction. You must only cross the Atlantic & Pacific Oceans once. Your journey can originate at any point for which fares are published and must end at the same point.

oneworld Circle Pacific Explorer is ideal if you wish to visit multiple continents around the Pacific Ocean. This fare offers you superb flexibility, convenience, and value on your exploration of the following regions: Asia, including the Indian subcontinent. Kazakhstan. Kyrgyzstan. Tajikistan. Turkmenistan. Uzbekistan. Australia, New Zealand and the Southwest Pacific. North America.

Learn more about Circle Pacific Explorer

Your journey can originate at any point for which fares are published and must terminate at the same point.

Offering even greater flexibility, our Gobal Explorer fare is based on the total distance you travel throughout your journey. This fare also grants you access to an extensive list of airlines outside the oneworld Alliance – including Aer Lingus, LATAM and many more. Similar to oneworld Explorer, this fare covers: Europe/Middle East, which includes Algeria, Armenia, Azerbaijan, Egypt, Georgia, Libya, Moldova, Morocco, Sudan, Tunisia, and Yemen. Africa, excluding the countries listed above. Asia, which includes the Indian subcontinent, Kazakhstan, Kyrgyzstan, the parts of Russia located east of the Urals, Tajikistan, Turkmenistan, and Uzbekistan, but excluding the countries named above. Australia, New Zealand and the Southwest Pacific. North America, which includes the Caribbean, Central America, and Panama. South America.

Learn more about Global Explorer

Continent to continent, you must travel in a continuous westward or eastward direction. You can only cross the Atlantic & Pacific Oceans once. Your journey can originate at any point for which fares are published and must terminate at the same point.

Your journey can originate at any point for which fares are published and must terminate at the same point.