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MHinsure – Medical Coverage & Trip Cancellation Cover Update



In response to increasing travel schedule changes, border closure and flight cancellation stemming from COVID-19, MHinsure is providing medical coverage for selected travelers who require medical treatment for COVID-19 during the course of their travels.


This is a special waiver, as standard policies for travel insurance/ Takaful do not provide coverage for any communicable diseases, which require quarantine by law. With this waiver, medical coverage is now applicable to customers who subscribed to MHinsure’s annual travel policies or certificates, and for those who subscribed to single trip travel policies or certificates prior to the World Health Organization (WHO) Pandemic announcement on 11 March 2020.


Additionally, MHinsure has also included a new cover for trip cancellation. If you have subscribed to MHinsure prior to the cut-off dates listed in the table with the corresponding countries/destinations, and seek to cancel your planned trip, you may be entitled for reimbursement.





Cut-off Date



24 Jan 2020


South Korea

26 Feb 2020



27 Feb 2020


Saudi Arabia

27 Feb 2020



27 Feb 2020


Hong Kong

28 Feb 2020



28 Feb 2020



28 Feb 2020


All other countries as declared by WHO

11 Mar 2020



For claims submission and enquiries, please contact MHinsure’s team 1 800 88 8777 (within Malaysia) or +60 3 2263 5700 (reverse call charge from overseas).


Alternatively, you can also send an email at [email protected].



Last updated 20 March 2020, 1700hrs (GMT+8)



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