execute
Scope |
Destination |
Waiver |
- MALAYSIA AIRLINES FLIGHT CANCELLATION OR RETIMING
- FULL MILES REDEMPTION TICKETS
- MILES & CASH REDEMPTION
- ENRICH BASED FIXED MILES REDEMPTION
|
ALL Malaysia Airlines destinations redeemed on Malaysia Airlines Operated Flights only |
EXTENDED TICKET VALIDITY:
VOLUNTARY CHANGES FOR FULLY UNUSED REDEMPTION TICKET:
- Applies to all MH (232) tickets issued for travel on flights purely operated by MH on or before 30 June 2020.
- Applies to MH (232) tickets issued for travel between 01 January 2020 to 27 March 2021.
- Ticket validity and travel period extended up to 31 December 2021.
- Rebooking must be made by 30 June 2021.
- All travels must be completed on or before 31 December 2021.
- No Refund.
- Unlimited Date Change. Change and service fee waived.
- Rerouting allowed, subject to fare difference, if any, will be reassessed and collected.
- If the new fare is lower, any balance in Enrich miles will be forfeited. MH will not refund the balance
- ‘No show’ fee will apply, if applicable.
VOLUNTARY CHANGES FOR PARTLY USED REDEMPTION TICKETS:
- Applies to all MH (232) tickets issued for travel on flights purely operated by MH on or before 30 June 2020.
- Applies to MH (232) tickets issued for travel between 01 January 2020 to 27 March 2021.
- Rebooking must be made by 30 June 2021.
- Ticket validity and travel period extended up to 31 December 2021.
- All travels must be completed on or before 31 December 2021.
- No Refund.
- Unlimited Date Change. Change and service fee waived.
- No rerouting allowed.
- ‘No show’ fee will apply, if applicable.
INVOLUNTARY CHANGES - FULLY UNUSED/PARTLY USED REDEMPTION TICKET:
- Apply to ticketed and confirmed members affected by flight disruption with original travel on MH operated flights from 01 January 2020 to 27 March 2021 period only.
- Applies to MH (232) tickets on travel date booked and not based on date of ticket issued.
- One free date change allowed.
- Rebooking must be made on/before 30 June 2021.
- All travel must be completed on and before 31 December 2021.
- No fare difference or change/service fees to be collected subject to the below criteria:
- New travel should be booked in the same/original booking class or the next highest available booking class.
- No change in origin and destination (no rerouting allowed) or cabin class permitted
- New deferred travel must be completed on and before 31 December 2021.
- Any subsequent changes to travel dates, fare will be reassessed to reflect current available fare or Enrich miles.
- If the new fare is higher, the fare difference will be collected.
- If the new fare is lower, any balance in Enrich miles will be forfeited. MH will not refund the balance.
- ‘No show’ will apply as per fare rule.
- In the case the fare rules of the ticket redeemed indicate ‘No-Show’ is not allowed in the respective Terms & Conditions – the ticket is forfeited (no changes will be permitted).
VOLUNTARY CHANGES FOR FULLY/PARTLY UNUSED REDEMPTION TICKET:
- Applies to all MH (232) tickets issued for travel on flights purely operated by MH on or after 01 July 2020.
|
- REDEMPTION UPGRADE
|
ALL Malaysia Airlines destinations |
No refund.
The normal purchased ticket fare rules apply.
|
- ONEWORLD REDEMPTION TICKET
- COMBINATION OF MALAYSIA AIRLINES & ONEWORLD PARTNER AIRLINE REDEMPTION TICKET
- ENRICH PARTNER AIRLINE REDEMPTION TICKET
|
All oneworld and Enrich Partner Airlines’ destinations |
- WITHIN 6 MONTHS VALIDITY FROM 1ST LEG OF TRAVEL DATE BOOKED
UNUSED REDEMPTION TICKET:
- No Refund.
- Rebook and reroute is allowed on same airline and same booking class redeemed.
- USD20 one-time change fee waived.
- Miles difference may apply for any change to higher booking class or reroute, that requires more Miles.
- Change to lower booking class, Miles balance will not be refunded.
PARTLY USED REDEMPTION TICKET:
- No Refund.
- Only rebooking allowed on same airline and same booking class redeemed.
- USD20 one-time change fee waived.
- Miles difference may apply for any change to higher booking class.
- Change to lower booking class, Miles balance will not be refunded.
- EXTENSION TO ONE YEAR FROM 1ST LEG OF TRAVEL DATE BOOKED
UNUSED REDEMPTION TICKET:
- No refund.
- Rebook or reroute is allowed on same airline and same booking class redeemed with travel to be completed within the one year.
- USD20 one-time change fee waived.
- USD40 extension fee will apply.
- Miles difference may apply for any change to higher booking class or reroute, that requires more Miles.
- Change to lower booking class, Miles balance will not be refunded.
PARTLY USED REDEMPTION TICKET:
- No refund.
- Only rebooking allowed for travel on same airline and same booking class redeemed with travel to be completed within the one year.
- USD20 one-time change fee waived.
- USD40 extension fee will apply.
- Miles difference may apply for any change to higher booking class.
- Change to lower booking class, Miles balance will not be refunded.
Note:
|