- 2% revenue improvement YoY
- Load factor remained steady at 75.2% attributed to aggressive sales initiatives on the back of much softer market
- Excellent on-time performance (OTP) for the quarter at 86%, an improvement of 10 percentage points YoY
- Customer Satisfaction Index up 2 percentage points YoY and Net Promoter Score up 14 points from a year ago
The Board of Directors (Board) of Malaysia Aviation Group (MAG) and Malaysia Airlines Berhad (MAB) today announced Captain Izham Ismail as Executive Director and Group Chief Executive Officer (GCEO) designate with immediate effect.