Counter Check-in
Present your travel documents at the airport counter, check-in and obtain your boarding pass.
Kuala Lumpur International Airport
Please note that self-check-in is mandatory for all Economy Class passengers flying out of Kuala Lumpur International Airport (KLIA) on Malaysia Airlines (subjected to applicable flights).
- Closure of check-in counter: 60 minutes before departure for domestic and international flights.
- Closure of departure gate: 30 minutes before departure for domestic and international flights.
International Airports
- Closure of check-in counter: 60 minutes before departure for international flights.
- Closure of departure gate: 30 minutes before departure for international flights.
Domestic Airports
- Closure of check-in counter: 60 minutes before departure for domestic and international flights.
- Closure of departure gate: 30 minutes before departure for domestic and international flights.
Kuala Lumpur City Air Terminal (KL CAT)
If you're using the KLIA Ekspres train service, you can check-in at KL CAT located inside the KL Sentral station. You may also check in your bags – every piece of luggage is bar-coded for easy tracking, and is integrated with the KLIA baggage handling system. Available for holders of valid KLIA Ekspres and KLIA Transit tickets only.
Availability: Minimum 2 hours before departure for international flights, 1.5 hours for domestic flights without checked baggage.
Through check-in for guests holding separate tickets
You can now perform through check-in over the counter if you’re travelling on separate tickets on the following flights operated by Malaysia Airlines (MH) connecting with our oneworld or codeshare partner carriers. With this facility, you’ll enjoy the convenience of having your bags checked through to your final destination when you check in.
Applicable Flights Example
Malaysia Airlines connecting with Firefly or MASwings
Malaysia Airlines connecting with oneworld partners
Kuala Lumpur > MH > Sydney > QF* > Auckland
*Qantas (QF), oneworld partner
Malaysia Airlines connecting with any MH flight number on codeshare partners.
Melbourne > MH > Kuala Lumpur > MH* > Doha
*Operated by Qatar Airways (QR), oneworld codeshare partner.
Perth > MH > Kuala Lumpur > MH* > Mauritius
*Operated by Air Mauritius (MK), non-oneworld codeshare partner.
Narita > MH/MH* > Kuala Lumpur > MH** > Abu Dhabi
* Operated by Japan Airlines (JL), oneworld codeshare partner.
** Operated by Etihad Airways (EY) non-oneworld codeshare partner.
Hong Kong > MH > Kuala Lumpur > BI* > Bandar Seri Begawan
* Operated by Malaysia Airlines, Royal Brunei Airlines (BI) codeshare on MH.
MH flight number on codeshare partners connecting with flights operated by code share partners.
Kuala Lumpur > MH/MH* > Amsterdam > KL > Copenhagen
*Operated by KLM (KL), non-oneworld codeshare partner.
Kuala Lumpur > MH/MH* > Hong Kong > CX > Los Angeles
*Operated by Cathay Pacific, oneworld codeshare partner.
Involuntary rerouting instances involving passengers with separate tickets
Enrich redemption: Enrich members holding separate tickets travelling on MH connecting with oneworld/codeshare partners
Kuala Lumpur > MH > London > BA* > Edinburgh
*British Airways, oneworld partner
Through check-in of baggage to final destination is not available on the following flight connections.
Flight Example
Between MH and non-oneworld partners
Between MH and non-codeshare partners.
Kuala Lumpur > MH > Paris > LH* > Frankfurt
Kuala Lumpur > MH >Sydney > NZ** > Auckland
Kuala Lumpur > MH > Shanghai > MU***> Xiamen
* Lufthansa
** Air New Zealand
*** China Eastern
Separate ticket check-in requirements for oneworld multi-sector journey
Effective 1 June 2016, oneworld alliance members are not obligated to offer through check in services for passengers and their baggage to their final destination when they travel on separate tickets on separate bookings. This means that if you have chosen to purchase two or more separate tickets on separate bookings for travel with one or more oneworld carriers, you may have to check yourself and your baggage in again at the end of each sector.
Malaysia Airlines will however, continue to through check-in passengers and baggage to their final destination for travel on one or more oneworld carriers where travel begins with Malaysia Airlines, even if the sectors are ticketed separately on separate bookings. Please note that this may not be possible on your return journey if travel begins with another oneworld member airline that chooses to adhere to the new oneworld obligation.