Malaysia Airlines unveils Neighbour Free Seat (NFS) Product
Economy Class passengers can enjoy more space and privacy
KLIA, 22 October 2019: Economy Class passengers on Malaysia Airlines will now be able to enjoy the Neighbour Free Seat (NFS) option, which allows passengers to purchase neighbouring seat or the entire row, which stays passenger-free, providing them with extra room to travel in comfort.
NFS will be available for passengers at a fixed price and offered on selected routes only. Passengers will be able to purchase NFS three days or 72 hours prior to segment departure, subject to seats availability.
According to Malaysia Airlines Group Chief Marketing and Customer Experience Officer, Lau Yin May, “This new product serves to only improve the experience of our economy passengers on their travels with us. It gives passengers, small families in particular, an opportunity to have just that extra bit of space that makes a world of difference to their travel experience. Passengers who want a whole row to themselves can do so, opening up the opportunity to sleep on an entire row, allowing them to have a unique experience, one not normally available on an Economy class ticket”.
“This product further cements Malaysia Airlines pledge to provide Malaysian Hospitality by providing a greater service and better offerings to our passengers on their travels”, she added.
To enjoy this service, passengers travelling on selected routes will have to purchase the product as an add-on to their existing travel itinerary, via Malaysia Airlines website at www.malaysiaairlines.com.