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If your booking was made through malaysiaairlines.com, you may retrieve it here to make any changes to your itinerary. If your booking was made through a travel agent, please contact your travel agency.

Your privacy is important to us. Passengers on the same booking reference may have the possibility to view certain personal data. To maintain your privacy, please use 6 alphanumeric booking reference code and last name to retrieve your booking.

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If you have purchased a Malaysia Airlines ticket more than 48 hours ago, please enter your details here:

Check if you are eligible to purchase your neighbour-free seat.

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Web check-in available from 48 hours and up to 90 minutes before departure.

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Time displayed is based on local departure/arrival city time. Please note that the schedules are subject to change without prior notice and status displayed may not represent all possible and additional flights available.

For Flight No. please use 4-digit format. Example: For MH1, enter 0001

Please fill in the details below to check your eligibility for a flight upgrade.

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Malaysia Airlines and Japan Airlines Partnership

Fly between Malaysia and Japan with the new Malaysia Airlines and Japan Airlines partnership.

Since 25 July 2020, Malaysia Airlines (MH) is teaming up with Japan Airlines (JL) to further enhance convenience of travel between Malaysia and Japan, and to allow you, our customers, to benefit from more flight choices.

Flights between Japan and Malaysia until 30 October 2021 will operate on both MH/JL flights as per schedule below:

Flight No.	Route	Until 3 September 2021	From 4 September until 30 October 2021	Frequency
MH71	Narita - Kuala Lumpur	10:55 - 17:20		Monday Friday Sunday
MH70	Kuala Lumpur - Narita	09:50 - 18:05		Thursday Saturday Sunday
MH53	Kansai - Kuala Lumpur	-	09:15 - 15:05	Saturday
MH52	Kuala Lumpur - Kansai	-	00:15 - 07:45	Saturday
JL723	Narita - Kuala Lumpur	11:20 -17:45		Tuesday Thursday Saturday *Operates daily starting 30 September 2021
JL724	Kuala Lumpur - Narita	22:50 - 07:05⁺¹		Tuesday Thursday Saturday *Operates daily starting 30 September 2021

* Flight schedule is subject to change due to immigration restrictions in each country.

Narita International Airport and Kansai International Airport Lounge

Malaysia Airlines recently signed a new agreement with Japan Airlines for the use of their airport lounge at Narita International Airport and Kansai International Airport. This marked another milestone in the Malaysia Airlines - Japan Airlines joint business partnership, in which both carriers leverage on each other’s strengths to provide customers with the best travel experience.

Effective 1 February 2021, eligible passengers traveling from Tokyo will have access to Japan Airlines lounges at the Main Building or Satellite Building at Narita International Airport. At the Main Building, based on eligibility, passengers can either access the First Class Lounge located at 4^th Floor, Main Building Terminal 2, or the Sakura Lounge located at the 3^rd Floor, Main Building.

For passengers traveling from Osaka, eligible passengers can access the Kansai International Airport Sakura Lounge which is located at South Wing, 2^nd Floor.

Due to COVID-19 pandemic, the lounge opening hours might vary and some lounges might be closed. Passengers are advised to refer to Japan Airlines website or their representative on the latest updates as the changes are unscheduled and will come intermittently.

Seating Policy

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Choose your seat for free when flying with us.

Seat selection

Baggage Rules

Baggage

Find out rules and important notices about carrying baggage on our international flights.

Use of electronic devices on board

Damaged or lost baggage

Baggage Returning orders

Children Traveling Alone

JAL FAMILY SERVICE

JAL provides unique services to assist your travel for your overseas transfer, return from an overseas office, and travels to see a family member working overseas.

JAL FAMILY SERVICE

Disability Assistance

Information for customers who request special assistance

We aim to create a society where everyone can enjoy traveling, sports and culture,and all customers can have a safe and comfortable journey.
Please do not hesitate to ask our ground staff and cabin crew as they are prepared to provide any necessary assistance, so that all customers can travel with peace of mind.

Information for customers who request special assistance

Traveling While Pregnant

For a Pleasant Flight (Pregnant women)

As pregnancy is not an illness, air travel does not usually present health concerns for pregnant women.
However, we recommend careful planning in consideration of your destination and schedule.

For passengers with health concerns

Special Meals

special in-flight meals

We provide allergy-compliant in-flight meals on international flights for customers who request it.

special in-flight meals

Traveling with Pets

Traveling with pets

Learn about how we take care of your pet family members traveling with us.

Traveling with pets

For a Pleasant Flight

For a Pleasant Flight
Welcome Aboard Japan Airlines

This information is provided for our passengers traveling overseas for either business or pleasure.
These webpages include easy-to-understand explanations of how the onboard environment differs from that on the ground, ways to remain comfortable during your flight, and methods to avoid jet lag once you reach your destination, all to ensure a pleasant trip.
It is our sincere wish that this information may be helpful in making your travel with JAL the most enjoyable it can be.

For a Pleasant Flight

Before Departure

During the Flight

After Landing

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Inflight service and lounge

All our friendly staffs are always ready to provide you with warm services along your journey. Learn more about seats, meals, inflight entertainment and other services provided inflight and in our lounges.

Inflight service and lounge

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