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Redeem Points

 

How to redeem for flights on oneworld® and partner airlines – Step by step guide.

 

Step 1

Log in to Enrich Online to check the number of Enrich Points you have accumulated

 

Step 2

Redeem your flights through Malaysia Airlines Call Centre at 1-300-88-3000 (within Malaysia) or +603-5562 6330 (outside Malaysia)

 

Step 3

Redeem you flights through Malaysia Airlines Ticket Offices

 

You can redeem your Enrich Points on oneworld members airlines and partner airlines based on the redemption table below:

 

 

Partner Award Table 

*Premium Economy class is only available for oneworld member airlines: Japan Airlines, Qantas Airways, Iberia Airlines, British Airways, LATAM Airlines, Cathay Pacific, and Cathay Dragon.

Note (*):

  • Applicable on airlines which offer Premium Economy Class.
  • Applies for itinerary booked on a combination for one Malaysia Airlines and a oneworld flight or one Malaysia Airlines and a partner airline flight with no stopover permitted.

 

 

 

Malaysia Airlines and Partner Award Table 

*Premium Economy class is only available for oneworld member airlines: Japan Airlines, Qantas Airways, Iberia Airlines, British Airways, LATAM Airlines, Cathay Pacific, and Cathay Dragon.

Note (*):

  • Applicable on airlines which offer Premium Economy Class.
  • Applies for itinerary booked on a combination for one Malaysia Airlines and a oneworld flight or one Malaysia Airlines and a partner airline flight with no stopover permitted.

 

Note:

  • Effective 01 May 2020, LATAM Airlines will no longer be part of the oneworld Alliance.  LATAM Airlines will continue its partnership with Malaysia Airlines as an Enrich Airline partner.  As an Enrich Airline partner, Enrich members will be eligible to earn Enrich Points when travelling on LATAM Airlines.  Enrich members will not earn Elite Points and Elite Sectors for travel on LATAM Airlines.
  • Enrich members who are Ruby, Sapphire and Emerald in oneworld will continue to enjoy the respective oneworld benefits when travelling on LATAM Airlines until 30 September 2020.  Please log in to www.oneworld.com/travel-benefits for more information.
  • Please note that Emirates, Chauffeur-drive service is not applicable for Business Class redemption tickets. Enrich Points are not redeemable on First Class, but only applicable for Economy and Business Class on Emirates.

 

 

Enrich Airline partner terms and conditions on accrual and redemption will apply. 

 

 

 

 

 

 

Please note that bassinet seats are not available in Business Suite cabin. In case you want to proceed with your booking, please click "Continue"