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1. For any Enrich Miles or Enrich Shoppe related queries, please reach out to Enrich [email protected]
2. For any transactional related queries, please reach out to [email protected]. For any missing transactions, please provide us with the following details:-
- Enrich membership ID
- Malaysia Airlines Enrich Membership Email
- Date of Purchase
- Retailer Name
- Purchase Amount and Currency Type (MYR, SGD, THB, USD, etc)
- Receipt Number / Order ID / Reference ID / Booking ID
- Product Category if applicable
- Image Proof of Receipt
3. For a smooth online retail experience check out our shopping tips here.
- Ensure you clear your browsing history and cookies before you start shopping
- Ensure your last click to the retailer site is through our link
- Do not open up any other browsers thereafter
- Ensure your shopping cart is empty
- After shopping, if you have to do another transaction, do ensure you click on our link again
- Contact: [email protected] for more info
Please note that bassinet seats are not available in Business Suite cabin. In case you want to proceed with your booking, please click "Continue"