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Enrich Shoppe Member Support


 

1. For any Enrich Miles or Enrich Shoppe related queries, please reach out to Enrich [email protected]

 

2. For any transactional related queries, please reach out to [email protected]. For any missing transactions, please provide us with the following details:-

  • Name
  • Enrich membership ID
  • Malaysia Airlines Enrich Membership Email
  • Date of Purchase
  • Retailer Name
  • Purchase Amount and Currency Type (MYR, SGD, THB, USD, etc)
  • Receipt Number / Order ID / Reference ID / Booking ID
  • Product Category if applicable
  • Image Proof of Receipt

3. For a smooth online retail experience check out our shopping tips here.

  • Ensure you clear your browsing history and cookies before you start shopping
  • Ensure your last click to the retailer site is through our link
  • Do not open up any other browsers thereafter
  • Ensure your shopping cart is empty
  • After shopping, if you have to do another transaction, do ensure you click on our link again
  • Contact: [email protected] for more info
 

Please note that bassinet seats are not available in Business Suite cabin. In case you want to proceed with your booking, please click "Continue"