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Enrich Shoppe FAQ


A. GENERAL


  1. What is Enrich Shoppe?
    Enrich Shoppe is an online shopping platform available to Enrich Frequent Flyer members where they can shop online at over 500 popular retailers and earn Enrich miles!

  2. Are all the stores on Enrich Shoppe web based?
    Majority of the stores are web based, except for Lazada and Shopee which, are app based. For best experience, please ensure you log in to the Enrich Shoppe before you start shopping.


B. ACCOUNT RELATED


  1. Do I need to be an Enrich member to earn Enrich Miles when I purchase through the Enrich Shoppe?
    Yes, to earn Enrich Miles for purchase made through Enrich e-Shoppe, you must be an Enrich member. Enrolment is free. Click here to join now: https://www.malaysiaairlines.com/my/en/enrich.html

  2. Do I need to log in to Enrich Shoppe before I proceed to purchase?
    Yes, you will need to log in to Enrich Shoppe in order to purchase. If you do not have an account yet, please sign up at https://www.malaysiaairlines.com/enrich-portal/login.html

  3. I have an existing RebateMango account. However, the email address differs from my Enrich membership account. Can I still earn Enrich Miles via the Enrich Shoppe?
    Member must go through the Enrich Shoppe to register their account first. If the email address is different, a new RebateMango Account will be created for the member. Member can still earn Enrich Miles via the Enrich Shoppe with this new account. If the email address is the same, RebateMango will merge the accounts into one account.


C. REWARDS RELATED


  1. How do I earn Enrich Miles in Enrich Shoppe?
    You can earn Enrich Miles by simply clicking on the desired store and start shopping via the redirected page! Enrich Miles earning is subject to the Terms & Conditions and successful purchase at the retailer’s site.

  2. Are promo codes eligible for use on the Enrich Shoppe site?
    Promo codes can be applied at Enrich Shoppe site after clicking at “SHOP NOW” button. Please refer to the Terms and Conditions found on the store page within Enrich Shoppe. Some retailers may allow promo codes to be used and some may not. Promo codes that are not furnished by Enrich Shoppe cannot be used.

  3. Can my Enrich Miles earned via Enrich Shoppe be exchanged for cash?
    All Enrich Miles earned at Enrich Shoppe cannot be exchanged for cash.

  4. Is there a limit to the amount of Enrich Miles I can earn via Enrich Shoppe?
    All Enrich Miles earned at Enrich Shoppe cannot be exchanged for cash.

  5. How do I know if I have made any successful purchases in Enrich Shoppe?
    Members will receive a transaction email from Enrich Shoppe if the transaction is tracked. The initial status will be classified as ‘pending’. Within 90 days, once the retailer confirms the purchase and eligibility, Enrich Miles will be credited into the member’s Enrich account for the successful purchase.

  6. Where can I go to view the status of purchases?
    Members may click at https://www.rebatemango.com using the email address registered with Enrich and check the rewards status under My Profile > Dashboard.

  7. When will the Enrich Miles be credited to my Enrich membership account?
    Member should receive the Enrich Miles within 90 days once the purchase is confirmed and successful. Once the Enrich Miles have been confirmed, the member will receive an email notification from Enrich Shoppe.

  8. Where can I go to view the Enrich Miles that I have earned from my purchases at Enrich Shoppe?
    Members may login to Enrich Online to check on the Miles update under Enrich Account > Statement which, will be posted online within 6 to 8 weeks from your confirmed purchase (s)

  9. Who do I contact if I have issues with Enrich Shoppe?
    Member’s may contact [email protected]

  10. 10. Who do I contact if I have queries on my Enrich Miles earning or transaction made at the retailer’s site?
    Member’s may contact [email protected]

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