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MHinsure – Medical Coverage & Trip Cancellation Cover Update

 

Last updated on 20 MARCH 2020, 1700hrs (GMT+8)

 

 

In response to increasing travel schedule changes, border closure and flight cancellation stemming from COVID-19, MHinsure is providing medical coverage for selected travelers who require medical treatment for COVID-19 during the course of their travels.

 

This is a special waiver, as standard policies for travel insurance/ Takaful do not provide coverage for any communicable diseases, which require quarantine by law. With this waiver, medical coverage is now applicable to customers who subscribed to MHinsure’s annual travel policies or certificates, and for those who subscribed to single trip travel policies or certificates prior to the World Health Organization (WHO) Pandemic announcement on 11th March 2020.

 

Additionally, MHinsure has also included a new cover for trip cancellation. If you have subscribed to MHinsure prior to the cut-off dates listed in the table with the corresponding countries/destinations, and seek to cancel your planned trip, you may be entitled for reimbursement.

 

 

Country/Destinations

Cut-off Date

1

China

24th January 2020

2

South Korea

26th February 2020

3

Japan

27th February 2020

4

Saudi Arabia

27th February 2020

5

Italy

27th February 2020

6

Hong Kong

28th February 2020

7

Macau

28th February 2020

8

Taiwan

28th February 2020

9

All other countries as declared by World Health Organization (WHO)

11th March 2020


 

For claims submission and enquiries, please contact MHinsure’s team 1 800 88 8777 (within Malaysia) or +60 3 2263 5700 (reverse call charge from overseas).

 

Alternatively, you can also send an email at [email protected]

 

Please note that bassinet seats are not available in Business Suite cabin. In case you want to proceed with your booking, please click "Continue"