Health and Medical
Learn more on when you should not fly and what medical clearances you may need in order to make your journey. Understand our procedures should a medical emergency arise, plus information on what you can do to keep yourself fit whilst flying with us.
Airline Medical Clearance
Some health conditions may require a passenger to get medical assessment and clearance from the airline before flying with us. Malaysia Airlines reserves the right to refuse to carry passengers with health conditions which may pose a risk to flight safety.
If a cabin crew member suspects that a passenger is ill before departure, the Commander of the aircraft will be informed. An unfit passenger may be off-loaded on the Commander’s evaluation.
Airline medical clearance procedure
If airline medical clearance is required, the Medical Information Form (MEDIF) is to be completed by the passenger and the attending doctor. The completed MEDIF must be submitted to Malaysia Airlines Medical Assistance (MEDA) Desk at [email protected] ahead of travel.
For passengers travelling on stretchers, MEDIF must be submitted at least ten (10) working days before travel.
For passengers travelling with medical devices and departing from Kuala Lumpur International Airport, MEDIF must be submitted at least three (3) calendar days before travel.
If departing from other than Kuala Lumpur International Airport, MEDIF must be submitted at least ten (10) calendar days before travel.
For further information on medical clearance, please contact the MEDA Desk team at [email protected]
Airline medical clearance is required for:
- Infants in incubators.
- Passenger traveling on a stretcher.
- Passenger travelling with their own medical equipment such as portable oxygen concentrator, infusion pumps and suction apparatus. Such Medical Portable Electronic Devices (M-PED) must be FAA approved.
- Passenger flying with or after an illness, infection or surgery in which the flight environment may aggravate their condition or their condition may be a health risk to others onboard. Examples of such cases:
- Angina pectoris or chest pain at rest.
- Recent myocardial infarction and stroke (time period depending on severity of illness and duration of travel).
- Recent severe chronic respiratory disease, or unresolved pneumothorax.
- Raised intracranial pressure due to hemorrhage, trauma or infection
- Recent surgery or injury where trapped air or gas may be present, especially abdominal trauma and gastrointestinal surgery, cranio-facial and ocular injuries, brain operations, eye operations and penetrating injuries of the eyeball.
- Serious or acute infectious disease.
- Mental health illness.
- Decompression sickness after diving.
- Angina pectoris or chest pain at rest.
For more information, please email [email protected]
Airline medical clearance is not required for :
- Full term infant more than one week old.
- Premature infant more than 39 weeks gestational age.
- Pregnant woman with normal pregnancy.
- With multiple pregnancy, it is not recommended to travel after 32 weeks.
- With single pregnancy, it is not recommended to travel after 36 weeks.
- Normal post-delivery woman after the first week.
- Post-caesarean section delivery woman.
The above passengers however, are required to bring with them a letter confirming fitness to fly, from their doctor. This is to be presented at the check-in counter where you will be required to fill out a Release Form.
Peanut allergy passengers do not require airline medical clearance provided a completed Release Form has been submitted to the airlines at least (3) working days in advance.
If you have peanut allergy, you should:
- Bring a letter from your doctor stating fitness to fly and the need to carry EpiPen.
- Bring your own medication, EpiPen and wear a medic alert bracelet.
- Show proof that you (or travelling companion) are trained in using the EpiPen.
- Carry the medication and EpiPen in the cabin baggage and keep it within reach.
- Bring your own food items that do not require chilling or reheating on board (food must not violate quarantine laws at the relevant destination point).
- Bring your own sanitizing wipes to wipe down armrests, meal trays and seat back areas.
- Alert Malaysia Airlines staff member (on the ground or on board) upon feeling the symptoms of an allergic reaction.
Malaysia Airlines is unable to guarantee a peanut free environment in its aircraft or its airport lounges. We also cannot guarantee that the in-flight meals prepared throughout the Malaysia Airlines’ network is peanut free.
The peanut allergy guide is also applicable to other type of food inducing allergy such as other tree nuts, eggs, shellfish, milk and soya.
Passenger suffering from acute or chronic diseases
If you have a stable chronic disease (e.g. diabetes, hypertension, asthma), which is well controlled on medication, you do not need medical clearance. You should take the medication following the timing of your departure city and adjust accordingly when you arrive at your destination. You should carry your medications in your hand luggage adhering to the guidelines stipulated under "Travelling with medicines".
If you are diabetic, you are advised to have additional supplies of insulin or tablet medication, spare needles or syringes readily available in your hand baggage in case of breakages or delays en route. You will need to have a doctor’s authorization to confirm you are insulin dependent to avoid problems with Security at the airport.
As diets for diabetics vary considerably, please inform us at least 24 hours in advance of your meal requirements.
If you have a pacemaker in your body, carry an ID card stating or a letter from your doctor stating that you have a pacemaker.
It is safe to fly with a pacemaker provided that your cardiac condition is stable. However, some issues that may be of concern are during the security screening procedures at the airport. Passing through an airport metal detector won't interfere with your pacemaker, although the metal in it may sound the alarm.
Avoid lingering near or leaning against a metal-detection system. If security personnel insist on using a hand-held metal detector, ask them not to hold the device near your pacemaker any longer than necessary. In addition to that general advice, you should check with your own doctor and read the instructions from the manufacturer of your own model of pacemaker to find out whether the pacemaker you have is more sensitive to the metal detection equipment.
Divers should not fly soon after diving because of the risk of decompression illness due to reduced cabin pressure. It is recommended that divers do not fly until at least 12 hours after their last dive and this period should be extended to 24 hours after multiple dives or after diving that requires decompression stops.
Divers who undergo Hyperbaric Oxygen Therapy (HBOT) due to decompression illness are not to fly at least 72 hours after their last HBOT session.
Travelling with medicines
You are advised to carry your medication in your hand luggage. You should also carry a copy of the prescription or a supporting written statement from your doctor in case the medication is lost, additional supplies are needed, or security or custom inspections require proof that it is for personal use.
Medical care in the air
Limited medical care is available in-flight. All our cabin crew are trained in basic provision of medical care.
Cabin crew medical training
Malaysia Airlines cabin crew are trained in the use of first-aid equipment and in carrying out first-aid and CPR procedures. They are also trained to recognize a range of common medical conditions and to provide the necessary assistance.
Medical equipment onboard
The medical equipment available onboard Malaysia Airlines aircraft includes:
- First-aid kits and Automated External Defibrillator (AED) to be used by the cabin crew.
- Physician’s kit to be used by a doctor.
Malaysia Airlines cabin crew may seek assistance from medical professionals to provide medical assistance to an injured or ill person onboard the aircraft.
Passengers who identify themselves as medical professionals will be requested to show relevant identification and/or provide details of their medical qualifications to our cabin crew.
To the extent permitted by law, Malaysia Airlines will indemnify the medical professional against legal liability that may arise from their assistance or treatment given onboard the aircraft.