COVID-19: Important Notice to Passengers

Malaysia Airlines wishes to provide its passengers with necessary updates following the COVID-19 outbreak at its impact on travel arrangements.

Please refer to the following for more information related to the COVID-19 outbreak:

Malaysia Airlines Preventive Measures on ground and onboard

Malaysia Airlines Extends Booking and Travel Flexibility

Malaysia Airlines operates limited scheduled services across its network

Malaysia Airlines Enforces Use of Face Masks on Passengers

Malaysia Airlines Adjusts its Ticket Change Booking Option

Malaysia Airlines Reminds Passengers to Strictly Adhere to Safety, Health, and Security Procedures and Practice New Norms During the Recovery Movement Control Order (RMCO)

Information on countries travel restrictions and policies

• Quarantine Order for Passengers Entering Malaysia
• Exit Requirement for Malaysians from Malaysia
• Entry Restrictions by Country
• Quarantine Order for Passengers Entering United Kingdom
• Mandatory Quarantine and COVID-19 test to enter Sarawak and Sabah

Other important information on products and services temporary suspension

• Reopening of Domestic Golden Lounge
• Additional Health and Safety Measures During Check-in and Boarding
  
• Malaysia Airlines Reinstates the Economy Pre-Order Meal Service for Selected Routes
• Temporary Closure of Malaysia Airlines’ and Third-Party Lounges
• Temporary Suspension of Self-Service Check-In Kiosks for Malaysia Airlines
• Medical Coverage & Trip Cancellation Cover Update
  
• Enrich Redemption Waiver Policy
• Malaysia Airlines ticket office in NU Sentral is now opened

For any questions, customers may refer to the Frequently Asked Questions (FAQ) page here

^{Last updated 30 September 2020, 1400hrs (GMT+8)}