COVID-19: Important Notice to Passengers

Malaysia Airlines wishes to provide its passengers with necessary updates following the COVID-19 outbreak at its impact on travel arrangements.

Please refer to the following for more information related to the COVID-19 outbreak:

Malaysia Airlines Introduces Additional COVID-19 Safety Requirements for Passengers

Malaysia Airlines Preventive Measures on Ground and Onboard

Malaysia Airlines Extends Booking and Travel Flexibility

Malaysia Airlines’ Ticket Change Flexibility Due to Movement Control Order (MCO) 2.0

Malaysia Airlines Operates limited Scheduled Services across its Network

Malaysia Airlines Reminds Passengers to Strictly Adhere to Safety, Health, and Security Procedures and Practice New Norms 

Information on countries travel restrictions and policies

• Travel Advisory for Malaysia
• Exit Requirement for Malaysians from Malaysia
• Entry Restrictions by Country
• Travel Advisory for Sabah and Sarawak
• Entry Requirement to Labuan
• Malaysia Airlines Adjusts Services to Sarawak

Other important information on products and services temporary suspension

• Temporary Closure of Malaysia Airlines’ Ticket Office in NU Sentral
• Temporary Closure of Malaysia Airlines’ Lounges
• Malaysia Airlines Reinstates the Economy Pre-Order Meal Service for Selected Routes
  
• Availability of Self-Service Check-In Kiosks for Malaysia Airlines
  
• Medical Coverage & Trip Cancellation Cover Update
  
• Enrich Redemption Waiver Policy

For any questions, customers may refer to the Frequently Asked Questions (FAQ) page here

^{Last updated 12 January 2021, 1400hrs (GMT+8)}