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Mishandled Baggage Enquiry/Feedback

 

1. Please contact the Mishandled Luggage Office (MLO) of the respective stations as published/printed on the voucher/receipt given by the staff after your report/claim was lodged.

2. For baggage status check, Click here

3. Mishandled Luggage Office (MLO) at KUL is only in operation at 0700Hrs – 2359Hrs (LT)

 

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Please note that bassinet seats are not available in First Class cabin. In case you want to proceed with your booking, please click "Continue"