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Additional Health and Safety Measures
During Check-in and Boarding
Malaysia Airlines passengers departing from London Heathrow Airport are requested to arrive four hours prior to flight departure for check-in, due to the implementation of additional health and safety measures.
Passengers will be required to fill up a Health Declaration Form (HDF) by the Ministry of Health Malaysia during check-in for verification. Those with symptoms such as fever, cough, or difficulty in breathing will be denied check-in.
In order to observe social distancing, passengers will be called for boarding according to seating zones to avoid congestion at the queues. Thermal scanning will also be conducted and those with high body temperature will be denied boarding.
Last updated 7 April 2020, 0915hrs (GMT+8)