CARRIAGE OF DOMESTIC PETS
The carriage of domestic pets in the aircraft cabin is not permitted. Domestic pets may however be uplifted in the cargo holds on the same flight as special excess baggage, subject to certain conditions.
Live animals classified as pets such as cats, dogs and fishes may be accepted as accompanied baggage at check-in provided:
Customs import/export permits for carriage and/or a Veterinarian Health Certificate for the animals may be required. The weight of the animal and its container/cage will be charged as excess baggage and will not be accepted as part of the free baggage allowance.
The following are the Malaysia Airlines destinations that require live animals or pets to be carried or shipped as manifested cargo (freight), and not as checked baggage:
It is the responsibility of the pet owner to obtain the necessary documents after which you would need to contact a reservations agent at Malaysia Airlines Call Centre or at Ticket Office near you to advise us of your intent to travel with your pet.
When you speak with the Malaysia Airlines agent, please have the following information ready – the kind of animal, weight of the cage/animal hold.
You are encouraged to contact the local Veterinary Services office in both the departing country and importing country to find out what the requirements are in terms of documents/health requirements for the export of live animals from the departing country and import of live animals into the importing country.
If the flight sector applies weight system, the charge is based on 1.5% of the highest normal direct adult one-way economy class fare (in local currency) for each kilogram.
The charge is based on animal weight plus the cage.
In case the weight of live animal and its cage is less than 5 kg, a minimum of 5 kg will be charged.
If the flight sector applies piece system, the charge is based on the extra piece as excess baggage rate.
Guide dogs accompanying sight or hearing impaired passengers, together with containers and food, will be carried free of charge in addition to the free baggage allowance.
Please note that the following breed of dogs and their crosses are not accepted for carriage on Malaysia Airlines flights:
|Affenpinscher||Cavalier King Charles Spaniel||Mastiff|
|American Bulldog||Chow Chow||Pit Bull|
|Bordeux Mastiff||Dogo Argentino||Presa Canario|
|Boston Terrier||English Mastiff||Pug|
|Boxer||English Toy Spaniel||Shih Tzu|
|Brussels Griffon||Fila Brasileiro||Spaniels|
|Cane Corso||Lhasa Apso|
The above list is non-exhaustive. In the event where a dog’s actual breed cannot be determined or ascertained whether it falls under the snub nosed category, kindly consult a certified veterinarian.
Dogs brought into Malaysia are subject to import restrictions and conditions imposed by the Malaysian Department of Veterinary Services. To contact the department on applicable restrictions, procedures and quarantine requirements, click here.
For more information on importing live animals into Malaysia via MASkargo, click here.
The container or kennel used for the animals must satisfy the following conditions: