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Please read our Customer Privacy Statement at http://www.malaysiaairlines.com/my/en/footer/privacy-policy.html
Our Customer Privacy Statement as at 24 Aug 2015
Released at 5.30pm/14 May 2014
Since the disappearance of Malaysia Airlines flight MH370 on 8 March 2014, the airline’s focus has been in supporting and caring for the needs of the families and loved ones of the passengers and crew onboard.
More than two months have passed since the tragedy, the airline continues to work hard to return the company to recovery and to support a sustainable future albeit a more challenging outlook.
The Company is aware of the intense speculation on the possible course of actions to be undertaken by the Company. The management would like to put it on record that at this juncture, a thorough review of the business plan is being undertaken and all avenues are being explored to ensure the long term sustainability of the Company.
As always, the plan will be shared with the relevant stakeholders at the appropriate time when the necessary approval and endorsement have been obtained.
Safety remains an integral part of Malaysia Airlines’ service delivery and the airline ensures maintenance is done in accordance with strict compliance to stringent regulatory requirements and obligations.
Winning back customers and a relentless cost focus will be part of the airlines’ Recovery plan and these two exercises are critical enablers to energise its recovery.