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Travel Advisory

HELP IS AT HAND, WHENEVER YOU NEED IT

Ask MAS is the place to go if you need help or have a query about our services. Clicks on the topics below or browse an entire category.

Select your origin
Select your destination
Select your departure date
Select your return date
Return date is earlier than departure date
Multi-city
Maximum travellers allowed is 9
TODO: URL to auto fill https://bookings.malaysiaairlines.com/MHOnline/ReservationSearch.do?lang=en&pos=MAS
WEB CHECK-IN - WHY WAIT IN LINE WHEN YOU CAN DO IT ONLINE!
  • Open from 48 hours and up to 90 minutes before departure.
  • Not applicable for check-in from Brunei, Kunming, Los Angeles, Xiamen, Kathmandu; Kuala Lumpur-Los Angeles, Tokyo-Los Angeles sectors; and codeshare flights operated by partner carriers.
For Flight No. please use 4-digit format. Example: For MH1, enter 0001.

Cookie Policy

Use of cookies by Malaysia Airlines

Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, as well as to provide business and marketing information to the owners of the site.

 

Malaysia Airlines uses cookies on malaysiaairlines.com for the following purposes:

Technical

Cookies are used for technical reasons to enable the efficient working of malaysiaairlines.com. For example, to:

  • balance website traffic to ensure our customers receive a consistent and reliable service.
  • limit traffic to key parts of the website in order to maintain performance levels.
  • store customers’ acceptance of the website terms and conditions, without which access is not granted to malaysiaairlines.com.

Ease of use

Cookies are used to enhance the ease of use of malaysiaairlines.com for customers. For example, to:

  • remember customers’ country of choice and presenting relevant content.
  • keep track of customers’ Enrich number when they have logged in.
  • remember the selected departure airport when booking a flight.

Tracking

Cookies are used to gather statistics on how customers use the site. For example, to:

  • gather feedback on customer satisfaction through our website survey.
  • gain insight into how customers use the website so that we can make improvements to its usability.

Marketing

Cookies are used to enable us to present appropriate messages to our customers. For example, to:

  • allow malaysiaairlines.com to serve up different versions of a page for marketing purposes.
  • control invitations on malaysiaairlines.com for instant credit card offers.
  • allow third parties to display appropriate advertising and to track its effectiveness.
  • display messages which offer a selection of products based on what you're viewing on malaysiaairlines.com, which are presented to you by our agency when you visit other selected websites.

 

You can choose to opt out of this type of advertising permanently by going to http://www.networkadvertising.org/choices

Please note though, that if you delete your cookies too, we'll no longer know that you've opted out, so the banners from our third-party will reappear when you visit other selected websites.