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Travel Advisory

REWARDING JOURNEYS BEGIN WITH ENRICH

Enjoy only the best rewards and exclusive benefits with our frequent flyer programme.

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WEB CHECK-IN - WHY WAIT IN LINE WHEN YOU CAN DO IT ONLINE!
  • Open from 48 hours and up to 90 minutes before departure.
  • Not applicable for check-in from Brunei, Dubai, Kunming, Xiamen, Kathmandu, Krabi and codeshare flights operated by partner carrier.
For Flight No. please use 4-digit format. Example: For MH1, enter 0001.

About Enrich

A WORLD OF REWARDS AWAITS YOU

Enrich, the frequent flyer programme of Malaysia Airlines brings you a world of privileges and preferential treatment. Earn Enrich Miles when you fly with Malaysia Airlines, oneworld member airlines and Enrich partner airlines. 

You can also earn Enrich Miles with your credit card spending, when you rent a car, shop, indulge in recreational activities with our lifestyle partners, and so much more. 

Enrich Miles can be redeemed for award flights on Malaysia Airlines, oneworld member airlines and Enrich partner airlines. 

You can also redeem exclusive benefits and privileges designed for your family’s enjoyment as well as your own. These redemptions include Enrich vouchers for excess baggage payment. You can also enjoy a thrilling flight simulation as experienced by Malaysia Airlines pilots in training. 

As a new Enrich member, you will receive the Enrich Blue card, the entry level of membership. With regular travel on Malaysia Airlines and oneworld airlines, you can move up the various Elite tier levels such as Enrich Silver, Enrich Gold and Enrich Platinum, unlocking even more benefits and privileges.

Enrich Tiers Guidebook

Earning 1000 Enrich Miles is Easy, Just Sign Up for Enrich

 


 

Enrich Platinum

Unrivalled, luxurious privileges only for the jetsetter.

Requirements

Qualification
100,000 Elite Miles or 130 Elite Sectors
(in one calendar year)

Requalification
100,000 Elite Miles or 100 Elite Sectors
(in one calendar year)

  

BENEFITS AND PRIVILEGES

Enrich Platinum Membership for Your Spouse

The best things in life are meant to be shared. We will extend a complimentary Enrich Platinum membership to your spouse if you wish.

Meet & Greet and Kerbside Drop-Off Service at KLIA

Our Meet & Greet team at Kuala Lumpur International Airport (KLIA) will be at your service, from a comfortable check-in to a speedy immigration process, right up to a smooth departure or transit. Just book this service 24 hours before your flight, by calling us at 1 300 88 3000 (within Malaysia) or +603 7843 3000(outside Malaysia).

Malaysia Airlines Platinum Lounge Access at KLIA

We welcome you and another guest who is travelling on any Malaysia Airlines or oneworld flight to our luxurious Platinum Lounge. Be pampered with only the best butler services and a tuck into an array of delectable meals and beverages.

Enrich Platinum Assistance Programme  

Call +603 2263 5777, our dedicated service line for Enrich Platinum members, anytime, anywhere in the world, for emergencies, travel, automobile, home or concierge assistance.

Enrich Miles with No Expiry Date   

Accumulate miles and never worry about their expiry date. Enrich Platinum members enjoy timeless rewards.

Priority Reservation Waitlist                    

You will have priority on the reservation waitlist if your flight of choice is fully booked.

Guaranteed Seat                                  

Should your flight reservation on Malaysia Airlines First Class and Business Class be unavailable due to a full booking, we will guarantee you a seat in Economy Class as long as the reservation is made no less than 24 hours before flight departure.

Telephone Check-in                                  

For your convenience, call our dedicated 24-hour Enrich Platinum Helpline at +603 7847 2299.

Collect your boarding pass at the check-in counter:

  • If you have no luggage: 30 minutes (for domestic flights) or 40 minutes (for international flights) before departure.
  • If you have luggage: 60 minutes before departure. 

Priority Check-in                              

Regardless of your class of travel, check-in at our exclusive Enrich Platinum and First Class counters at KLIA or First and Business Class counters in other airports.

Priority Airport Standby                            

You will be given the highest priority on the standby list if your flight of choice is fully booked. Just register at the standby counter.

Extra Baggage Allowance                      

100% extra baggage allowance on top of your travel entitlement when you fly with Malaysia Airlines.

Priority Baggage Handling                      

Your luggage will be among the first to arrive at the Baggage Claim, even if you are travelling on Economy Class.

Priority Boarding                                    

Board the aircraft at the same time as First and Business Class passengers of Malaysia Airlines, regardless of your class of travel.

Malaysia Airlines Golden Lounge Access

Unwind at Malaysia Airlines Golden Lounges worldwide, regardless of your class of travel. You are welcome to bring one guest who is travelling on any Malaysia Airlines or oneworld flight. Simply register together at the lounge.

Network of Malaysia Airlines Shared Lounges  

We welcome you to relax in the luxury of over 50 lounges around the world, exclusively for you and one guest travelling on Malaysia Airlines or oneworld member airlines (for departures only).

Shared lounges are lounges not operated by Malaysia Airlines.

Elite Tier Bonus                                   

Receive a 30% Elite Tier Bonus on your base miles whenever you fly with Malaysia Airlines and all codeshare flights marketed by Malaysia Airlines.

Elite Tier Bonus Miles do not count towards Elite tier status qualification.



Enrich Gold

Exclusive privileges for the one who truly deserves

Requirements

Qualification
50,000 Elite Miles or 50 Elite Sectors
(in one calendar year)

Requalification
50,000 Elite Miles or 50 Elite Sectors
(in one calendar year)

  

BENEFITS AND PRIVILEGES

Priority Reservation Waitlist                     

You will have priority on the reservation waitlist, if your flight of choice is fully booked.

Telephone Check-in                                   

For your convenience, call 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).

Collect your boarding pass at the check-in counter:

  • If you have no luggage: 30 minutes (for domestic flights) or 40 minutes (for international flights) before departure.
  • If you have luggage: 60 minutes before departure.

Priority Check-in                                 

Regardless of your class of travel, check-in at the dedicated Enrich Gold counter at Kuala Lumpur International Airport (KLIA) or any First and Business Class counters at other airports.

Priority Airport Standby                           

You will be given priority on the standby list if your flight of choice is fully booked. Just register at the standby counter.

Extra Baggage Allowance                          

50% extra baggage allowance on top of your travel entitlement when you fly with Malaysia Airlines.

Priority Baggage Handling                      

Your luggage will be among the first to be unloaded, even if you are travelling on Economy Class.

Priority Boarding                                    

Avoid the lines, board the aircraft at the same time as First and Business Class passengers of Malaysia Airlines, regardless of your class of travel.

Malaysia Airlines Golden Lounge Access

Unwind and recharge at the Business Class Golden Lounge at KLIA or Malaysia Airlines Golden Lounges at other airports, regardless of your class of travel. You are welcome to bring one guest who is travelling on any Malaysia Airlines or oneworld flight. Just register together at the lounge.

Network of Malaysia Airlines Shared Lounges

Regardless of your class of travel, check-in at the Enrich Platinum and First Class counters at KLIA or First and Business Class counters in other airports.

Enrich Gold Assistance Programme            

A dedicated service line for Enrich Gold members. Call +603 2261 4103 anytime, anywhere, for travel assistance or global emergencies. Find out more.

Elite Tier Bonus                                  

Receive a 25% Elite Tier Bonus on your base miles whenever you fly with Malaysia Airlines and all codeshare flights marketed by Malaysia Airlines.

Elite Tier Bonus Miles do not count towards Elite tier status qualification.



Enrich Silver

Benefits for the well-travelled.

Requirements

Qualification
25,000 Elite Miles or 30 Elite Sectors
(in one calendar year)

Requalification
25,000 Elite Miles or 30 Elite Sectors
(in one calendar year)

  

BENEFITS AND PRIVILEGES

Priority Reservation Waitlist                    

You will have priority on the reservation waitlist, if your flight of choice is fully booked.

Telephone Check-in                                   

For your convenience, call 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).

Collect your boarding pass at the check-in counter:

  • If you have no luggage: 30 minutes (for domestic flights) or 40 minutes (for international flights) before departure
  • If you have luggage: 60 minutes before departure

Priority Check-in                             

Regardless of your class of travel, check-in at the dedicated Enrich Gold counter at Kuala Lumpur International Airport (KLIA) or any First and Business Class counters at other airports.

Priority Airport Standby                          

You will be given priority on the standby list if your flight of choice is fully booked. Just register at the standby counter.

Extra Baggage Allowance                         

5 kg extra baggage allowance on top of your travel entitlement class when you fly with Malaysia Airlines.

Priority Boarding                                  

Board the aircraft at the same time as First and Business Class passengers of Malaysia Airlines, regardless of your class of travel.

Golden Lounge Privilege Programme (GLPP)

Unwind and recharge at the Business Class facilities at any Malaysia Airlines Golden Lounge, regardless of your class of travel. The comfort and convenience is worth the subscription fee of RM1,900 and RM100 administrative fee for one year’s access.          

Elite Tier Bonus                                   

Receive a 25% Elite Tier Bonus on your base miles whenever you fly with Malaysia Airlines and all codeshare flights marketed by Malaysia Airlines.

Elite Tier Bonus Miles do not count towards Elite tier status qualification.



Enrich Blue  

A rewarding lifestyle begins with Enrich. Registration is free! Sign up now

Requirements

Basic membership is free. All you need to do is sign up for it!!  

  

BENEFITS AND PRIVILEGES

Earn Enrich Miles whenever you fly with Malaysia Airlines, oneworld member airlines and Enrich partner airlines. With over 4,000 lifestyle partners worldwide, Enrich offers you plenty of opportunities to earn Enrich Miles when you spend.

Redeem Enrich Miles for flights with Malaysia Airlines, oneworld member airlines and Enrich partner airlines. Upgrade from Economy to Business Class or from Business Class to First Class with redemption of Enrich Miles.

Redeem a Companion Travel Award Flight when you purchase a Business or First Class ticket.

Redeem Enrich Miles for Excess baggage with your Enrich Miles.

Miles Top-up, Transfer or Extension Enrich offers you the flexibility to reward the loved ones in your life or to add-on to your miles, for better redemption. Check out the possibilities, when you visit Enrich Online.  

 

Moving up to the next tier

The new and simplified Enrich Miles calculation lets you see at a glance how you can move up through the tiers. Keep earning Enrich Miles to reach the next membership tier.


Simpler Elite Tier Sector Count
Moving up to the next tier is easier with the simplified Elite Sector Count.

Elite Tier Bonus
Elite Tier Bonus, which is allocated based on the distance flown instead of your class of service flown means a member who flies on Economy Class can also earn bonuses.

Elite Bonus according to tiers:

  • Enrich Silver and Enrich Gold = 25% Elite Tier Bonus
  • Enrich Platinum = 30% Elite Tier Bonus

This is how an Enrich Silver member travelling on Economy Class could earn more Enrich Miles with Elite Tier Bonus.


15% less Enrich Miles for online redemption

Receive a 15% discount on your Enrich Miles when you redeem Malaysia Airlines flights online.