Media Statement & Information on Flight MH370 | 有关MH370航班的媒体声明及信息
Malaysia Airlines refers to recent news articles speculating on an official declaration of loss of flight MH370.
Addressing the speculation to family members via letters, the airline highlighted that any course of action is always guided by the advice of the technical team in charge of the search operations.
The assurances given to us are that the ongoing search and recovery operations will remain and will not be discontinued.
Recent speculation in the press regarding a declaration of loss followed the expression of a personal opinion only. Any information regarding MH370, the search and recovery operations and any matters related to the missing aircraft will only be communicated by the Joint Agency Coordination Centre (JACC).
Malaysia Airlines is hopeful that we will find closure to this tragedy and we support and thank our government as well as the governments of Australia and China for their invaluable assistance in this time of crisis.
The airline shares the pain and anguish of family members in having to deal and come to terms with this situation, as such we have assured them that locating the aircraft and recovering the flight data recorders remain the key priority. Every party involved in this complex operation is as determined as the families and Malaysia Airlines to find answers to our many questions.
With regard to the level of compensation available pursuant to the Montreal Convention, or similar applicable legal regime, the airline has made it very clear that payments are determined by law to take account of proven passenger and family circumstances and will be assessed accordingly.
Malaysia Airlines and its insurers remain steadfast to ensure that fair and reasonable compensation is paid to the families of all MH370 passengers in accordance with the law when the families are ready to discuss the issue. We have stated this publicly on many occasions and we reiterate that the airline will honour any commitments that we have made.
The well-being of the family members is always our main priority, and we will continue to communicate on any updates as and when we have them.
Our thoughts and prayers continue to be with the families of passengers and crew of MH370.
Signs MOU with Australia for ongoing collaboration
On behalf of Prime Minister Dato’ Sri Mohd Najib Bin Tun Haji Abdul Razak, the Malaysian Government and the people of Malaysia, I want to express my profound gratitude for the leadership role the Australian Government has played in this complex and challenging exercise, and to the Chinese Government for their ongoing support and resources dedicated to our efforts. The discussion during the tripartite meeting today was productive and allowed us to discuss the progress in the search for MH370 and to chart the way forward.
I have been heartened by the openness and willingness of these nations who have provided us with immediate and ongoing assistance.
Today, Malaysia signed an MOU with Australia which provides the framework and broad parameters for cooperation in the search for MH370. This forms an important part of our existing cooperation with Australia and reaffirms Malaysia’s commitment towards the search.
In this regard Malaysia will provide the necessary financial contribution towards the search effort and match Australia’s commitment. The combination of undersea search equipment, world-class experts and cutting edge technology that is being used will be our best chance of finding MH370 and we are hopeful in our prospects of doing so.
I want to assure the loved ones of the passengers and crew on-board MH370 that we are resolute in our efforts to search for this aircraft. I have been touched by many of the stories I have heard and we will do our best to engage the next of kin and help them find closure. To that end we will be providing more regular updates and information related to the search as it becomes available.
Again, today Malaysia pledges its continued and unwavering support in response to the unprecedented nature and scale of this event through our financial commitment, technical expertise, equipment and stamina in our search for answers.
sent on behalf of:
YB Dato’ Sri Liow Tiong Lai
Minister of Transport, Malaysia
Contact Information | 联系方式
Family Support Centre | 家属支持中心
(Toll-free number) |（免费电话）
South China | 中国华南区
North China | 中国华北区
Malaysia | 马来西亚
Indonesia | 印度尼西亚
Australia | 澳大利亚
US/Canada | 美国/加拿大
New Zealand | 新西兰
India | 印度
France | 法国
Family members may also get in touch with the centre at | 家属也联系以下号码
+603 8777 5770
Press/Media Contact | 新闻/媒体联络
Malaysia | 马来西亚:
+603 8787 1276
+603 8777 5698
For the passenger manifest of MH370, click here
For the Malaysian Government official MH370 website, click here.