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Travel Advisory

START YOUR PROFESSIONAL JOURNEY

Select your origin
Select your destination
Select your departure date
Select your return date
Return date is earlier than departure date
Multi-city
Maximum travellers allowed is 9
TODO: URL to auto fill https://bookings.malaysiaairlines.com/MHOnline/ReservationSearch.do?lang=en&pos=MAS
WEB CHECK-IN - WHY WAIT IN LINE WHEN YOU CAN DO IT ONLINE!
  • Open from 48 hours and up to 90 minutes before departure.
  • Not applicable for check-in from Brunei, Dubai, Kunming, Xiamen, Kathmandu, Krabi and codeshare flights operated by partner carrier.
For Flight No. please use 4-digit format. Example: For MH1, enter 0001.

Academy

COURSES – SERVICE TRAINING
1. Enhance Your Professional Image
  • Dress Sense
  • Social and Dining Etiquette
  • Deportment – Poise and Posture
2. Grooming and Etiquette
  • Personal Hygiene/Diet and Exercise
  • Dress Sense
  • Hair Analysis/Skin Care/Skin Analysis
3. IMPACT
  • Key Behaviours for Enhancing Impact
  • Effective Listening
  • Tolerance Level
  • Behaviours to be Avoided
  • First Impressions
  • Handling Difficult Customers
4. Get Speaking Right
  • Conversation Skills
  • How to Start, Maintain and End Conversations
5. Voice Enrichment
  • Principles of P.A. Announcement
  • Pronunciation Exercises
  • Factors Influencing Delivery
6. Fundamentals of Hospitality
  • Identifying and Defining the Customers
  • Passports and Visas
  • Gastronomic Sequence of Meal
  • The Production of Cheese
  • Wines/Beer/Spirit/Liqueurs/Cocktails
  • Non Alcoholic Beverages
7. Introduction to Aviation
  • General Aviation Terminology
  • Ground Services Terms
  • Physiology of Flight
  • Calculating Local Time and Flight Time