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Travel Advisory

GROUND HANDLING

Professional and effective services, only with our ground handling crew.

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Multi-city
Maximum travellers allowed is 9
TODO: URL to auto fill https://bookings.malaysiaairlines.com/MHOnline/ReservationSearch.do?lang=en&pos=MAS
WEB CHECK-IN - WHY WAIT IN LINE WHEN YOU CAN DO IT ONLINE!
  • Open from 48 hours and up to 90 minutes before departure.
  • Not applicable for check-in from Brunei, Kunming, Los Angeles, Xiamen, Kathmandu; Kuala Lumpur-Los Angeles, Tokyo-Los Angeles sectors; and codeshare flights operated by partner carriers.
For Flight No. please use 4-digit format. Example: For MH1, enter 0001.

Ground Handling

GROUND HANDLING

For many years, we have been providing reliable and cost-effective ground handling services at Kuala Lumpur International Airport (KLIA) and other domestic stations in Peninsular Malaysia, Sabah and Sarawak.

Passenger Services

Our professional and dedicated staff will ensure the comfort of passengers arriving or departing KLIA. Our services include Arrival and Departure handling, Baggage handling, Transfer Desk services, Delay Team handling, Special handling and Hospitality services.

Ramp Services

An experienced team of ramp personnel equipped with comprehensive ground equipment is ready to meet various handling requirements for multiple types of aircraft. Our team has won many accolades such as Best Ramp Handling Station, Safety Campaign Award and ‘You Are Number One’ from customer airlines for its competent and effective handling

Engineering

Our well equipped Engineering Complex is manned by fully-trained and highly-skilled personnel. Our extensive and cost effective maintenance, repairs and overhaul have been endorsed by the Joint Aviation Authorities (JAA), Federal Aviation Authorities (FAA), European Aviation Safety Agency (EASA) and are accredited with the ISO 9000, 9001 and 9002 certification.

Cabin Cleaning

Our professional team strives to provide only the best service to our clients by observing the highest service standards in maintaining our world-class image.

Flight Dispatch  

Our ground to air service has been awarded the World Class Flight Dispatchers certification by the International Federation of Airline Dispatchers Association (FALDA).

Cargo Handling

We hold on to our values of flexibility, scalability and efficiency when it comes to cargo handling needs. Your business will benefit from extensive experience working with over 30 airlines. Find out more at www.maskargo.com

Security

Our mission is to ensure the safety and security in all aspects. We maintain the highest standard in tackling vulnerabilities surrounding airport securities.

Golden Lounge

Enjoy world-class facilities at our Golden Lounges worldwide. We provide only the best for our value customers.

 

Ground Handling Management Department

Fax:
+603 8777 5316

Email:
For queries on Ground Handling services for foreign carriers at Malaysia stations, please drop a mail to: ghm@malaysiaairlines.com

For assistance on travel-related queries such as ticketing, delays or mishandled baggage, please refer to our Contact page