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Optional Service Fees

If you would like more information about the charges listed on this page, please call 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).

Baggage Fees

Your free baggage allowance depends on the conditions stated on your ticket. Beyond that, excess baggage or special baggage requirements will incur a separate charge, which differs based on your travel route.

1. Weight System - All destinations except to and from USA

a)    Standard baggage allowance

The table below states the maximum weight of the checked baggage that you can take with you free of charge.

Cabin
Weight
First Class
50 kg (110 lbs)
Golden Club/Business Class40 kg (88 lbs)
Economy Class30 kg (66 lbs)
Infants (on 10% tickets)10 kg (22 lbs) as check baggage plus either one of the following items:

  • Fully collapsible stroller
  • Pushchair
  • Carrycot
  • Infant car seat

A charge at the appropriate journey rate per kilogram will apply for any baggage carried in excess of the free baggage allowance as above.

b)    Weight System excess baggage rates

Effective 15 November 2013 (all departures 0001 hours), the charges for checked baggage weights in excess of the free baggage allowance will be calculated depending on zone of travel with a fixed rate applied for every 5 kg of excess baggage weight.

 

Domestic (within Malaysia) and ASEAN sectorFixed Rate for each block of 5 kg
Within Peninsular Malaysia or within Sabah/SarawakMYR 40
Crossing between Peninsular Malaysia and Sabah/SarawakMYR 50

Between Malaysia and ASEAN countries

(for flights to/from countries of Singapore, Indonesia, Brunei, Philippines, Myanmar, Thailand, Vietnam and Cambodia)

MYR 60
International sectorFixed Rate for each block of 5 kg

South Asia and China

(for flights to/from India, Sri Lanka, Maldives, Bangladesh, Nepal, Hong Kong, China and Taiwan)

MYR 85

North Asia, Australia, New Zealand and Middle East

(for flights to/from Japan, Korea, New Zealand, Australia, Saudi Arabia and UAE)

MYR 95

Europe

(for flight to/from the cities of London, Amsterdam, Paris, Frankfurt and Istanbul)

MYR 135

For flights departing from international airports, the charges will be based on the Malaysian Ringgit (MYR) value of the applicable zonal charge and to be converted into the local currency of payment during check-in.

The above guidelines apply only for travel on Malaysia Airlines and does not cover code-share flights as well as travel involving other airlines.



2. Piece System for travel to and from USA

a)    Standard baggage allowance

Cabin
No. of PiecesMaximum DimensionsMaximum Weight
First Class and Business Class262 inches (158 cm) each32 kg (70 lbs) each
Economy and Tourist Discounted Class2107 inches (269 cm) total23 kg (50 lbs) each
Infants (on 10% tickets)145 inches (115 cm) total10 kg (22 lbs) as checked baggage plus either one of the following items:

  • Fully collapsible stroller
  • Pushchair
  • Carrycot
  • Infant car seat

Any piece with a three-dimensional size exceeding 203 cm (80 inches) and/or a weight exceeding 32 kg (70 lbs) may be refused for carriage, unless an advance request has been made and approved in the Passenger Name Record (PNR) or booking reference number. For Economy Class, any baggage weighing over 23 kg (50 lbs) and up to 32 kg (lbs) will be charged USD 25/CAD 25 per piece for the first two pieces.

When a passenger has an excess of the two pieces allowed free baggage allowance within limitations (in dimension and weight for class of travel), the charge is 100% or single charge of published rate.

b)    Excess baggage rates for Piece System

To/From LAX/SFO Other Points in Continental USA Hawaii
Rate Per Piece Rate Per Piece Rate Per Piece
Local Currency USD Local Currency USD Local Currency USD
Japan except OKA (JPY) 19,800 110 22,000 130 16,200 84
OKA (JPY) 23,300 110 25,600 130 19,800 84
Afghanistan (USD) 133 133 129 152 120 120
Australia (AUD) 150 133 175 152 135 120
Bangladesh (USD) 133 133 129 129 120 120
Brunei (BND) - 109 - 117 - 109
Cambodia (USD) 120 120 135 135 109 109
China (CNY) 900 110 1080 130 700 84
Hong Kong (HKD) 800 110 900 130 600 84
India (INR) 4,320 133 4,605 152 3,900 120
Indonesia (USD) 120 120 135 135 109 109
Korea (KRW) 110,000 110 135,000 130 90,000 84
Laos (USD) 120 120 135 135 109 109
Malaysia - 109 - 117 - 109
Myanmar (MMK) 740 120 820 135 670 109
Nepal (USD) 133 133 152 152 120 120
New Zealand (NZD) 165 133 190 152 135 120
Pakistan (PKR) 3,248 133 3,584 152 2,930 120
Philippines (USD) 150 150 165 135 135 109
Singapore (SGD) 269 120 300 135 200 109
Sri Lanka (USD) - 133 - 152 - 120
Taiwan (TWD) 3,000 110 3,500 130 2,300 84
Thailand (THB) 3,760 120 4,365 135 2,815 109
Vietnam (USD) 120 120 135 135 109 109

c)    Excess baggage charges for special items in Piece System

ItemsPiece System Charges
Musical instruments(bass violas or cellos)
  • The musical instrument and container is subject to the applicable oversize baggage charge and must be securely packed.

  • Portable musical instruments not exceeding 39 inches (99 cm) in length are considered one piece. In excess, normal rate per piece will be charged.
Pets
  • Applicable between Area 1 and 3

  • 200 % percent of rate per piece
Bulky baggage occupying seat
  • 75 % of applicable fare.

  • Maximum weight not exceeding 75 kg.
Wheelchair
  • No charge if carried by user.

  • Wheelchair carried by non-user can be accepted as baggage provided it is well packed and will be charged according to dimensions and weight.

  • Power-driven wheelchair

  • One wheelchair is carried free of charge as checked baggage.

d)    Carriage of sporting equipment

ItemsPiece System Charges
Sporting equipment
  • Applicable for travel between points in Area 1 and Area 2/3 and points within Area 1.
Golf equipment

One item of golfing equipment is defined as one or up to all of a combination of the following:One golf bag containing not more than:

  • 14 golf clubs

  • 12 golf balls

  • One pair of golf shoes
  • One set of golfing equipment will be assessed at 50% of the applicable charge for a single piece.

  • Additional sets will be assessed at the full applicable excess charge for a single piece.
Surfboards/Wind surfing

One surfboard/windsurfing to a maximum length of 3 meters. Items over 3 meters in length shall not be accepted as checked baggage.

For windsurfing, the mast, boom and sail are also included if wrapped as one item.
  • 100% or single charge of the applicable excess baggage rate regardless of the dimension and size.

  • Additional surfboards or sailboards or masts at the applicable excess baggage charge.
Sailboards and masts
  • Shall not be included in determining the free baggage allowance and shall always be subject to the excess baggage charge for a single piece.
Canoes
  • To be accepted strictly as cargo.
Bikes/Bicycles (Touring or Racing – non motorised)

With handlebars fixed sideways and pedals removed. Accepted in place of one 62 inch (158 cm) bag. Suitably packed in a bike box (this will protect both the bike and the baggage of other passengers).
  • One bicycle will be included in determining the free baggage allowance and if in excess will be accepted subject to payment of the excess baggage charge for a single piece regardless of the size of bicycle. One single charge for first and additional bike.

  • Not applicable for transportation between points in Area 1.
Fishing equipment

One item of fishing equipment is defined as two rods, one reel, one landing net, one pair of fishing boots (all properly encased) and one fishing tackle box.
  • Items of fishing equipment will be accepted as checked baggage.

  • Included in free baggage allowance; if exceeding, normal excess baggage rate applies (not applicable to/from Japan).

  • Will be subject to excess baggage charge for a single piece (applicable to/from Japan).
Archery equipment

Archery equipment is defined as one or a combination of the following:

  • One bow
  • One quiver containing arrows
  • A maintenance kit
  • Included in free baggage allowance; if exceeding, normal excess baggage rate applies.
Bowling equipment

One item of bowling equipment is defined as one bowling bag, one or two bowling balls and one pair of bowling shoes.
  • Items of bowling equipment will be accepted as checked baggage.

  • Will be included in determining free baggage allowance; if exceeding, each item will be subject to excess baggage rate for asingle piece (not applicable to/from Japan).

  • One item of bowling equipment (bag, one bowling ball and a pair of shoes) will be subject to excess baggage rate for a single piece (applicable to/from Japan).
Hunting equipment
  • Included in free baggage allowance; if exceeding, normal excess baggage rate applies.
Parachutes

Hang gliders will only be accepted if they are within the maximum dimensions of 2.5m x 1.00m x 0.80m (98in x 39in x 31in).
  • Included in free baggage allowance; if exceeding, normal excess baggage rate applies.

  • Sport parachutes are accepted under the rules and procedures for carry-on baggage provided no items classified as dangerous goods (such as pressurized oxygen cylinders) are included.

Sporting firearms and ammunition

One item of shooting equipment is defined as:
  • One rifle case containing not more than two rifles, with or without scopes, 11 pounds of ammunitions, one shooting mat, noise suppressors and small rifle tools; or

  • Two shotguns and two shotgun cases and 11 pounds of ammunitions; or

  • One pistol case
  • Included in free baggage allowance (subject to correct transportation and safety procedure being followed).

  • Sporting firearms will be included in determining free baggage allowance (when in piece) whether or not presented as a single piece (not applicable to/from Japan).

  • Sporting firearms are not permitted except target pistols to be used at international athletic meetings (applicable to/from Japan).
Scuba Diving Equipment

One item of scuba diving equipment is defined as:

  • One scuba tank (empty),
  • One scuba regulator,
  • One tank harness,
  • One tank pressure gauge,
  • One mask,
  • Two fins,
  • One snorkel,
  • One knife,
  • One spear gun and
  • One safety vest
  • Items of scuba diving equipment will not be included in determining the free baggage allowance.

  • The equipment will always be subject to the excess baggage rate for a single piece whether or not presented as a single piece.

  • Regardless of actual dimensions the equipment will be considered to be one piece of a baggage whose outside linear dimension are 62 inches.

  • 100 % or single charge of the applicable excess baggage rate.

  • Applicable for travel on MH services between the USA/Canada and Malaysia only.

  • One item of scuba diving equipment will be included in determining the free baggage allowance. If exceeding, will be assessed 50% of the applicable rate for a single piece. Additional sets will be assessed the full applicable excess baggage rate for a single piece.
Snow/Water Skiing Equipment

One item of skiing equipment consists of:

  • One pair of skis, one pair of ski poles, one pair of boots, or
  • One snowboard, one pair of boots, or
  • One pair of standard water skis or one slalom water ski.
  • If exceeding the free baggage allowance, one set of skiing equipment will be charged 33% of the applicable excess baggage rate

  • Normal excess baggage rate applies for any additional set.

Musical Instrument

Portable musical instruments not exceeding 39 inches (99 cm) in length.
  • Included in free baggage allowance; if exceeding, normal excess baggage rate applies

Area 1: Americas (North, Central and South America)

Area 2: Europe, Middle East and Africa

Area 3: Southeast Asia, Japan, Korea, South Asian subcontinent and South West Pacific


Seat Selection

With Favourite Spot, Economy Class customers have the option of selecting their preferred seat in advance for a nominal fee. This seat selection facility may be done during online booking or through Manage My Booking. However, you can still select your seat for free 48 hours before departure with web check-in.

Seat TypeDomestic/ASEAN (MYR)Asia - India, China, Japan, Korea, Taiwan, Middle East (MYR)Others - Europe, Australasia, Americas (USD)
Premium (selected first few rows, emergency seats)2040
(introductory discounted fare)
50
(introductory discounted fare)
Standard102020

Supplemental Oxygen

MEDA Oxygen Kit Charges

A service fee is chargeable if you request for a medical oxygen kit for the following routes:

RouteFee
Domestic sectors including Singapore and BruneiFree of charge
One way International sectorUSD 200 or equivalent local currency
Return International sectorUSD 400 or equivalent local currency
Stopover pointsNil additional charge, e.g. SYD/KUL/LON the MEDA surcharge is USD 200 for the entire journey

MEDA Oxygen Kit Charges in the United Kingdom

A service fee is chargeable if you request for a medical oxygen kit for non-continuous use onboard on journeys departing from United Kingdom. The charges are as follows:

RouteFee
Ex-United Kingdom - One way
GBP 300
Ex-United Kingdom - ReturnGBP 400
Stopover outside United Kingdom
(Refers to the first immediate flight connection on MH that is more than 24 hours)
GBP 100 additional charges, e.g. LON/KUL/SYD the MEDA surcharge is GBP 400 if stopping over in KUL for 3 days

Note

If the request for stopover is made outside United Kingdom for travel ex-UK, the oxygen kit will be requested and the payment will be collected outside the UK at the point where the stopover was made.  


Call Centre & Ticketing Fees

1. Fees for tickets issued in MH ticket offices:

The Netherlands

EUR 15 per Business/Economy Class ticket

United Kingdom

GBP 15 per Business/Economy Class ticket

Turkey

EUR 50 per Business Class ticket

EUR 25 per Economy Class ticket

Malaysia

MYR 30 per ticket for domestic sectors

MYR 60 per ticket for international sectors

Japan

JPY 3000 per ticket

2. Fees for tickets issued worldwide and for travel originating from India:

USD 6 per ticket