As part of our continuous effort to be at the forefront of innovations and enhance our service levels, we are introducing a new airport experience at KLIA in May 2011 for our passengers.
To support this exciting project, beginning 15 March 2011, the entire Row D, Level 5 – Departure, Main Terminal Building will be renovated and upgraded to an exclusive check-in lounge for Malaysia Airlines’ First/Platinum and Business Class passengers. At the same time, state-of-the art technologies will help make the check-in process faster and more efficient.
During this upgrading period, please be advised that our counters will be relocated to these areas:
All First Class/Business Class check-in counters will be temporarily moved to Row C
Baggage Drop Off/Domestic will be located at Row B with immediate effect
Throughout this renovation period, our self-service check-in options – such as via web, MHmobile, FastCheck kiosk and even Facebook - can be a great alternative to save you time.
Rest assured we will do our best to ensure a smooth and hassle-free travel experience for our passengers. For further enquiries, please contact 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia).