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Kuala Lumpur International Airport Guide

Contact information

Airport name
Kuala Lumpur International Airport (KLIA)

IATA code
KUL

Address
43900 Sepang
Selangor Darul Ehsan
Malaysia

Phone
+603 8777 8888

Website
www.klia.com.my

Getting there

Rail
KLIA Ekspres is a direct express train service between the airport and KL City Air Terminal (KLCAT) located at Kuala Lumpur's Sentral Station.

Journey: 28 minutes
Frequency:
15 minutes
Operational hours:
4.30am–1am

Buy your KLIA Ekspres ticket now

KLIA Transit is another high-speed commuter train that shares the same tracks as KLIA Ekspres, but stops at three other stations between KL City Air Terminal (KLCAT) and KLIA.

Journey: 35 minutes
Frequency:
30 minutes

Express coaches

Express coaches to hotels in Kuala Lumpur, Hentian Duta and the Chan Sow Lin STAR LRT station are available from the bus station located on the ground floor of Block C in the covered car park.

Frequency: 30 minutes/1 hour

Bus and KTM commuter
Buses are available from the KLIA bus station located on the ground floor of Block C to the Nilai Commuter Station, onwards to Kuala Lumpur via the KTM commuter train.

Frequency: 30 minutes

Taxis/Limousines
Airport taxis or limousines are available on the Arrivals level. Fares vary according to the destinations' zone. Passengers are advised to purchase their coupons at the taxi/limousine counter on the Arrivals level instead of flagging down an unauthorised taxi.

Facilities

Malaysia Airlines Golden Lounge
Our Golden Lounges are one of the world's finest in pampering weary travellers, while providing a whole suite of business and communication facilities. Take advantage of convenient comforts such as meeting rooms, massage chairs, showers and a kid’s corner, specially reserved for Enrich Platinum/Gold members and First/Business Class guests.Learn more about our Golden Lounges.

Childcare
Numerous nurseries are located throughout the airport, equipped with diaper-changing facilities such as a baby bed, chair and washbasin.

Children may also play at the special play areas located at Level 5 of the Main Terminal Building, complete with slides, carts, games and activities.

Food and beverage
Cafes, restaurants, fast food outlets, bars, delis, and casual dining areas are widely available throughout the airport.

Internet
Free Wi-Fi is available at the Satellite Building, Contact Pier, Arrival and Departure Halls.

Internet kiosks with complimentary Internet access are located at the three wings in the Satellite Building leading to Gates C11–C17, C21–C27 and C31–C37.

Luggage
Luggage lockers are available for rent at the Departure and Arrival Halls. This service is available 24 hours daily. Baggage wrapping/strapping services are also available for a fee at the Departure Hall of the Main Terminal Building.

Money
All major currencies are accepted at the bureau de change counters in KLIA. There are also banks and numerous ATMs.

Shopping
Retail outlets selling gifts, jewellery, accessories, apparel, tobacco goods, souvenirs, books, and snacks provide ample opportunity for last-minute shopping. Or shop for duty-free branded watches, alcohol, perfumes and more.

Surau (Prayer room for Muslims)
Prayer rooms for Muslim visitors are located at the following areas:

  • all levels of the Main Terminal Building
  • near the entrance to Gates B2–B10 (international flights) and next to transfer counters (domestic flights) at the Contact Pier
  • at the Mezzanine Level, Gates C11-C17 and Gates C21-C27 of the Satellite Building

Silent room
If you wish to spend some time in quiet prayer or meditation, you may do so at the Silent Room, located at Level 5, Departure Hall, Main Terminal Building.

Transiting

International arrivals
If you are arriving from abroad:

  • with international connecting flights and boarding passes, please proceed to your departure hall directly
  • with domestic connecting flights and boarding passes, please proceed to the Customs Immigration Quarantine before departure
  • with connecting flights but without boarding passes, please proceed to a check-in counter before departure
  • with a long transit period and given hotel accommodation, please proceed to the Customs Immigration Quarantine, then on to meet hotel personnel
  • with accommodation at the Airside Hotel, Satellite Terminal, please proceed to the hotel directly

Domestic arrivals
If you are arriving from within Malaysia:

  • with immediate domestic connecting flights, please proceed to your departure hall directly
  • with immediate international connecting flights and boarding passes, please proceed to the Customs Immigration Quarantine before departure
  • with connecting flights but without boarding passes, please proceed to a check-in counter before departure