Useful Links
- Travel Info
Flight travel information for your safety and well-being. » - Fleet
The fabulous fleet that brings you to your destination. » - Enrich
Enrich your journeys. Become a member today. » - Ask MAS
Your travel queries answered. » - Get-the-Deal Now!
Don’t miss out on exclusive airfare deals found nowhere else »
Malaysia Airlines suspends services to Stockholm and New York
Subang (7 July 2009): Malaysia Airlines will suspend its thrice-weekly services from Kuala Lumpur to New York via Stockholm vice versa effective October 2009.
The last flight from Kuala Lumpur to New York will be on 30 September while the last flight departing New York will be on 1 October and Stockholm on 2 October 2009.
Malaysia Airlines Commercial Director, Dato' Rashid Khan said, "We have been serving New York since 1998 and Stockholm since 2004. We have decided to suspend the services as demand has dropped due to the global economic crisis.
"The suspension is part of our continuous review to ensure that we retain the correct balance in network and fleet utilization given supply and demand.
"We are making arrangements to notify all who are affected. Customers holding tickets issued prior to today for flights from Kuala Lumpur to New York/ Stockholm vice versa and Stockholm to New York vice versa will be eligible for a refund, without any fees. We can also make arrangements for them to fly with our partner airlines should they wish to continue with their journey."
Malaysia Airlines will continue to offer its thrice weekly flights from Kuala Lumpur to Los Angeles via Taipei. It will maintain an office in New York and continue to offer services to the Big Apple via its airline partners.
Malaysia Airlines will also maintain an office in Stockholm and customers can continue to connect to Stockholm via Amsterdam with Malaysia Airlines' code share partner, KLM.
For further information, customers can contact their travel agents. Those who purchased their tickets via Malaysia Airlines' offices, call centre and website can contact Malaysia Airlines' call centre at 1300 88 3000 (Malaysia). Customers in North America can contact the Los Angeles' office at 1 800 552 9264 while those in Sweden are to call the Stockholm office at 08-50530050.
The last flight from Kuala Lumpur to New York will be on 30 September while the last flight departing New York will be on 1 October and Stockholm on 2 October 2009.
Malaysia Airlines Commercial Director, Dato' Rashid Khan said, "We have been serving New York since 1998 and Stockholm since 2004. We have decided to suspend the services as demand has dropped due to the global economic crisis.
"The suspension is part of our continuous review to ensure that we retain the correct balance in network and fleet utilization given supply and demand.
"We are making arrangements to notify all who are affected. Customers holding tickets issued prior to today for flights from Kuala Lumpur to New York/ Stockholm vice versa and Stockholm to New York vice versa will be eligible for a refund, without any fees. We can also make arrangements for them to fly with our partner airlines should they wish to continue with their journey."
Malaysia Airlines will continue to offer its thrice weekly flights from Kuala Lumpur to Los Angeles via Taipei. It will maintain an office in New York and continue to offer services to the Big Apple via its airline partners.
Malaysia Airlines will also maintain an office in Stockholm and customers can continue to connect to Stockholm via Amsterdam with Malaysia Airlines' code share partner, KLM.
For further information, customers can contact their travel agents. Those who purchased their tickets via Malaysia Airlines' offices, call centre and website can contact Malaysia Airlines' call centre at 1300 88 3000 (Malaysia). Customers in North America can contact the Los Angeles' office at 1 800 552 9264 while those in Sweden are to call the Stockholm office at 08-50530050.
Back to topPress Release Archive
Search Press Release Articles
For enquiries, media members may contact:
Media Relations
Communications Division
Ground Floor, Admin 1 Building,
MAS Complex A,
Sultan Abdul Aziz Shah Airport,
47200 Subang,
Selangor Darul Ehsan,
Malaysia
Phone Numbers:
| Tan Wai Fong | 603 7840 4504 |
| Su Wong | 603 7840 4485 |
| Tan Jung Yee | 603 7840 4519 |
| Salina Md Salleh | 603 7840 4522 |
| Rossilawati Omar | 603 7840 3890 |
Fax Number:
603 7847 3171
For travel related enquiries: non-media members/members of the public may contact our 24-hour Call Centre at 1-300-88-3000 (Malaysia) or 603-7843-3000 (international).
For customer complaints: please forward to customer@mas.com.my or contact 1-300-88-3000 (select Option 7), Monday to Friday (8.30am – 5.30pm).
press_include.html
press_include.html
