Exclusive Privileges For Enrich Platinum/Gold Members and First/Business Class Passengers

Exclusive check-in privileges for Enrich Platinum/Gold Members and First/Business Class passengers

Frontend check-in lounge

Experience a whole new level of on-ground service with our premium frontend check-in facility, exclusively for Enrich Platinum, First Class and Business Class guests. Located on the Departures level of KL International Airport, the frontend check-in lounge has been transformed into a cosy area facilitating more personalised service and enhanced comfort while you wait for your departure documents to be processed.

Meanwhile, with the introduction of this new lounge, Enrich Gold passengers travelling on Economy Class may now check in at their own dedicated counter at Row C, counters 1–3.

Counters close 45 minutes (for international flights) and 30 minutes (for domestic flights) before departure.


Telephone check-in

Check-in via telephone and arrive at the airport 30 minutes before take-off (40 minutes with check-in baggage). Call 1 300 88 3000 (within Malaysia) and available for flights departing from Kuala Lumpur International Airport only.

Premier Lane

Get faster immigration clearance upon arrival and departure at the Kuala Lumpur International Airport (KLIA).

Daily, from 6am to midnight.