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Malaysia Airlines and Firefly wish to draw the attention of the public to a recent ongoing scam in the market.
MUSFLYZ PRIVILEGE, a local travel agency, currently offering travel packages branded as “Masflyz”, has set up booths at several city airports in Malaysia such as Subang Skypark and Penang International Airport claiming that they are selling travel packages on behalf of Firefly and Malaysia Airlines.
Please take note that MUSFLYZ PRIVILEGE is NOT affiliated in any way to either Malaysia Airlines or Firefly.
Members of the public are encouraged to call both airlines’ customer service at 1300-88-3000 (MAS) or 03-78454543 (Firefly) should they require any information or assistance.
"Malaysia Airlines shall ensure that the collection, use and disclosure of your personal data is consistent with the Malaysian Personal Data Protection Act 2010 ('PDPA') and the relevant Privacy Laws in place in each jurisdiction that Malaysia Airlines operates in .
It is acknowledged that personal data collected and processed is obtained voluntarily and with your consent.
Please read our Customer Privacy Statement at http://www.malaysiaairlines.com/my/en/footer/privacy-policy.html".