Privacy Policy

Malaysian Airline System Berhad (Malaysia Airlines) is firmly committed to your privacy. The following discloses the information-gathering and dissemination practices for this Website:

 

1. Collection of Information

1.1 We use your IP address to help diagnose problems with our server, and to administer our Website. Your IP address is used to help identify you and your membership information and to gather broad demographic information.

Our Customer Care Feedback Form requires users to give us contact information (e.g. their name and email address) so that we can respond to their comments. We use customer contact information from the registration form to send the user information about our company. The customer's contact information is also used to contact the visitor when necessary. Demographic and profile data are also collected at our site. We use this data to tailor the visitor's experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences.

1.2     Please also refer to clauses 5 and 6 of our Legal Notice.

 

2. Information on Cookies

2.1 A cookie is an element of data that a website can send to your browser, which may then store it on your system. We use cookies in some of our pages to store visitors' preferences and record session information. The information that we collect is then used to ensure a more personalised service level for our users. You can adjust settings on your browser so that you will be notified when you receive a cookie. Please refer to your browser documentation to check if cookies have been enabled on your computer or to request not to receive cookies.

 


3. Links to Other Sites

3.1 This site contains links to other sites. Malaysia Airlines is not responsible for the privacy practices or the content of such websites. Please also refer to clause 2 of our Legal Notice.

 

4. Security Issues

4.1 This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We have implemented procedural and technical safeguards to ensure that the information that you submit to us will be secure, safe and/or is password protected to prevent misuse.

 

5. Changes of Policy

5.1 Please note that we review our privacy practices from time to time, and that such practices are subject to change. We ask that our visitors periodically review this page to ensure familiarity with the most current version of our privacy statement.

 

6. Contacting Us

6.1 If you have any questions about our privacy policy, the practices of our site, or your dealings with this Website, please contact webmaster@malaysiaairlines.com.